Job details

NorthPoint Case Management Assistant

Description

NorthPoint Health & Wellness Center, a state-of-the-art multicultural, community-based medical and dental clinic is seeking a Case Management Assistant to join their team. The Case Management Assistant will work with primary care providers, clinic staff and other collaborative teams to assist in the identification of basic needs, organize activities, and collaborate with other health care team members to coordinate and implement plans of care for patients. Case management activities will include services for women that are pregnant and/or have chronic conditions including their families in the effort of linking them with health and community services/partners that will promote self-management, improve health outcomes and reduce disparity.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.

Location and hours:

This position is located at the NorthPoint Health & Wellness Center at 2220 Plymouth Avenue North, Minneapolis, MN 55411. Work hours for this position will be Monday through Friday, between 8 a.m. and 5 p.m. and some Saturday shifts may be required from 8 a.m. - 12 p.m. on a rotating basis. Once clinic hours are extended there will be some evening shifts through 7 p.m.

This position is subject to the federal Centers for Medicare and Medicaid Services (CMS) Interim Final Rule on COVID-19 Health Care Staff Vaccination. As such, it requires the job offer to be conditional based on the candidate being fully vaccinated for COVID-19. “Fully vaccinated” means 14 days after receiving the second dose in a two-dose vaccination series approved by the U.S. Food and Drug Administration (FDA) on a full or emergency-use basis, or 14 days after receiving a single-dose vaccine approved by the FDA on a full or emergency-use basis. After a conditional job offer is made, the candidate must show proof of full vaccination prior to their start date. A COVID-19 vaccination card from the Center for Disease Control and Prevention (CDC), a vaccination record from your doctor’s office or a personal digital vaccination record constitutes sufficient “proof.” The candidate must also attest they are vaccinated by completing a form on the first day of employment. Reasonable accommodations to this vaccination requirement will be considered upon request by a candidate for medical or religious reasons as required by applicable law.

About the position type:
This is a full-time, grant funded, limited duration (temporary) benefit earning position that may last up to two years.
This position is internally classified as a Case Management Assistant.
Click here to view the job classification specification.

In this position, you will:

Assess, plan, and coordinate patient care according to established clinic policies and procedures, objectives, performance improvement activities and safety, as well as environment and infection control standards.
Work with the patient and interdisciplinary team to develop and implement an individualized clinical plan of care for the patient.
Interact with providers, including clinic specialists in areas such as optometry, social work, and nutrition to ensure comprehensive care for the patient and health outcomes are met.
Facilitate collaboration between community health educational resources and the patients to meet the patients’ health care needs.
Identify clinic and community resources and coordinate appropriate referrals.
Document and monitor patient care visits in Epic, the electronic medical record system.
Maintain accurate records and ensure confidentiality of all data collected during health promotion and prevention services.

Need to have:

One of the following:
- Two years or more of responsible, paid social service experience providing direct client service.
- A two-year human services certificate.
- Two years or more of college coursework in the behavioral sciences.

Nice to have:

Experience:
- Working in a medical assistant or community health worker role.
- Using electronic medical record systems such as Epic and performing data entry where accuracy is essential.
- Working with multiple providers, staff and collaborative partners with differing needs and opinions to improve the care to diverse and underserved people with a variety of cultural and language barriers.
- Working with Microsoft Office Suite (Excel, Outlook, Teams & Word).
Knowledge of community resources and social services available to clients.
Strong interpersonal and writing skills.
Ability to:
- Work effectively and communicate with individuals from a variety of cultural and lifestyle backgrounds in a respectful and non-judgmental manner.
- Establish and maintain professional working relationships with clients, staff, and the public.
- Work both independently and collaboratively as an effective member of a health care team.

About the department:

NorthPoint Health & Wellness Center sets a standard of excellence in providing culturally responsive, integrated, holistic primary health and social services that strengthens our community and the lives of the people we serve. We are leaders and partners in a shared vision of a healthy, environmentally safe, and economically stable, self-reliant community.

About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals - that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as a guest).

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

This position will have access to systems or other documentation that contains HIPAA data.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test and/or background check.

If you have any questions, please contact:

Talent Acquisition Division
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855

Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed – not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't – including:

Meaningful work
Public service
Competitive pay
Work-life balance
Generous benefits
Opportunities to grow
Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) .