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ER Psych Coordinator-Discharge Planner Full-Time Nights

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

ER Psych Coordinator-Discharge Planner Full-Time Nights

Hours: 11pm-7:30am. 

FTE: 36 hrs/wk - 0.9 FTE. (Five shifts one week and four shifts the next)

The Psychiatric Counselor/Discharge Planner reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of nursing leadership, the Psychiatric Counselor/Discharge Planner delivers direct care to the psychiatric patient in order to promote optimal social and emotional functioning. These services include direct service to patients and their families both on an inpatient and outpatient basis. The Psychiatric Counselor/Discharge Planner coordinates options and services to meet the patient's needs through collaboration and consultation with physicians and other healthcare personnel.

Responsibilities:

  • Coordinates the discharge planning and social service program, identifies patients needing psychiatric/mental health services after discharge with consideration given to normal characteristics of growth and development throughout the life span.
  • Ensures smooth transition and comprehensive discharge plans for their patient and their family.
  • Monitors clinical information to support the psychosocial assessment, treatment, education and continuity among healthcare providers and to enhance and improve individual and organizational performance in patient care.
  • Conducts intakes consisting of pre-admission assessment, all admission forms.
  • Plans and implements care in collaboration with the multi-disciplinary team.
  • Enhances and maintains an environment in which patient safety is a priority.
  • Assures compliance with mandated Medicare/Medicaid initiatives.
  • Coordinates with patient the activities to meet patients goals as evidenced by:
    • Working collaboratively as a member of the health care team and with the patient/family/significant other to develop a plan of continuing care compatible with patient needs, goals, and financial resources while giving consideration to the normal characteristics of growth and development throughout the life span.
    • Documenting plan appropriately in Meditech.
    • Completing Psychosocial assessments on all patients with a consultation request/order.
    • Family/significant other participation in patient care per patient request/approval.
    • Completing all required forms in accordance with the Illinois Mental Health Code.
  • Collaborates with interdisciplinary team to address need to move patient to a lower level of care, add/change/delete ancillary service, discharge a patient, change medication/treatment to a less expensive alternative, or provide education when appropriate.
  • Provides ongoing patient education.
  • Documentation of all interventions within the code and services provided.
  • Recognizes, responds, provides education and appropriately refers requests for problem intervention.
  • Recognizes, responds, and appropriately refers requests for problem intervention in accordance to the Illinois Mental Health and Developmental Disabilities Code.
  • Visits agencies/facilities providing services to NM patients as department time allows and reports findings at department meetings.

EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor.

Qualifications

Required:

  • Three (3) years of experience providing direct service to patients, knowledge of the mental health code, and knowledge of normal characteristics of growth and development throughout the span of life.
  • Completion of Management of Aggressive Behavior Certification or CPI (yearly as offered).
  • Completion of restraint training (yearly as offered).
  • Bachelors with major in social work or related field

Preferred:

  • Masters Degree in Social Work
  • LSW or LCSW

#INDW

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

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What You Should Know About ER Psych Coordinator-Discharge Planner Full-Time Nights, Northwestern Memorial Healthcare

Are you ready to make a difference in the world of healthcare? At Northwestern Medicine, we’re on the lookout for an enthusiastic ER Psych Coordinator-Discharge Planner for our Full-Time Nights position. You'll join a passionate team dedicated to providing top-notch psychiatric care to patients in our vibrant healthcare environment located in DeKalb, IL. This role entails a variety of responsibilities, including coordinating discharge plans and collaborating with healthcare professionals to ensure each patient has a seamless transition from hospital to home. Working from 11 PM to 7:30 AM, you’ll engage directly with patients and their families, providing them with support and resources to promote their mental health. Your expertise will be critical in conducting psychosocial assessments, implementing care plans, and ensuring compliance with important health initiatives. With Northwestern Medicine, we offer competitive benefits like tuition reimbursement, loan forgiveness, and a robust 401(k) match to support your professional growth and financial well-being. If you have experience in direct patient care, a passion for mental health, and are eager to be part of a healthcare team that prioritizes patient-first interactions, the role of ER Psych Coordinator-Discharge Planner might be your next great opportunity!

Frequently Asked Questions (FAQs) for ER Psych Coordinator-Discharge Planner Full-Time Nights Role at Northwestern Memorial Healthcare
What are the responsibilities of an ER Psych Coordinator-Discharge Planner at Northwestern Medicine?

As an ER Psych Coordinator-Discharge Planner at Northwestern Medicine, you'll be responsible for coordinating discharge planning and social service programs, ensuring that patients receive comprehensive care tailored to their needs. This involves collaborating with multidisciplinary teams, conducting psychosocial assessments, and providing direct support to patients and their families. You’ll play a key role in promoting optimal emotional functioning and facilitating a smooth transition from hospital care.

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What qualifications are required for the ER Psych Coordinator-Discharge Planner position at Northwestern Medicine?

To qualify for the ER Psych Coordinator-Discharge Planner role at Northwestern Medicine, candidates need at least three years of experience providing direct service to patients, along with a bachelor’s degree in social work or a related field. Knowledge of the mental health code and growth and development characteristics across the lifespan are essential. Preferred qualifications include a master's degree in social work and LSW or LCSW licensure.

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Why should I choose to work at Northwestern Medicine as an ER Psych Coordinator-Discharge Planner?

Working at Northwestern Medicine as an ER Psych Coordinator-Discharge Planner means you will be part of a dedicated team that prioritizes patient care above all. You will enjoy a supportive work environment, competitive benefits such as tuition reimbursement, and career advancement opportunities. Plus, the chance to directly impact patients' lives and contribute to better healthcare makes this role incredibly rewarding.

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What shift hours can I expect as an ER Psych Coordinator-Discharge Planner at Northwestern Medicine?

As an ER Psych Coordinator-Discharge Planner at Northwestern Medicine, you will work Full-Time Nights, from 11 PM to 7:30 AM. The schedule consists of five shifts one week and four shifts the following week, allowing for a dynamic work-life balance while consistently making a difference in patient care.

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What ongoing training is required for the ER Psych Coordinator-Discharge Planner position at Northwestern Medicine?

For the role of ER Psych Coordinator-Discharge Planner at Northwestern Medicine, candidates must participate in ongoing training, which includes Management of Aggressive Behavior Certification and restraint training, both required annually. This training ensures that you are equipped with the necessary skills to handle challenging situations effectively while prioritizing patient safety.

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Common Interview Questions for ER Psych Coordinator-Discharge Planner Full-Time Nights
Can you describe your experience in providing direct patient care?

When answering, highlight specific roles where you provided direct service to patients, emphasizing your ability to assess needs, implement care plans, and work collaboratively with families and healthcare professionals. Use examples that showcase your skills in managing mental health issues and supporting patients through their recovery journey.

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How do you handle challenging situations with patients in a psychiatric setting?

Demonstrate your approach by discussing a specific situation where you successfully managed a challenging patient interaction. Explain the techniques you used—such as active listening or de-escalation strategies—and the positive outcome that resulted, which will show your ability to remain calm and professional under pressure.

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What is your understanding of the mental health code and its significance in discharge planning?

Your answer should reflect a solid understanding of the mental health code and how it guides care standards, patient rights, and service provision. Explain how compliance with the code is essential in discharge planning to ensure that patients receive appropriate care and resources upon leaving the healthcare facility.

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How do you ensure a smooth transition for patients during discharge?

Discuss the processes you follow to coordinate discharge plans, such as conducting thorough assessments, providing education to patients and families, and following up with community resources. Emphasize the importance of communication and collaboration with the healthcare team to create personalized discharge plans that meet patients' needs effectively.

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What role does interdisciplinary collaboration play in your work as an ER Psych Coordinator-Discharge Planner?

Express the value of working collaboratively with other healthcare professionals, such as physicians, nurses, and social workers, to ensure comprehensive care for patients. Share examples of how this collaboration has enhanced patient outcomes and kept everyone aligned on the patient's care plan.

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Can you provide an example of a successful psychosocial assessment you've conducted?

Share a detailed example of a psychosocial assessment you performed, explaining the factors you considered and the interventions you recommended based on your findings. Highlight how your assessment impacted the patient's care plan and their overall well-being.

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What educational approaches do you take when working with families of psychiatric patients?

Discuss specific strategies for educating families about mental health issues, treatment options, and support resources. Emphasize the importance of engagement and being responsive to families' questions and concerns to ensure they feel informed and empowered throughout the care process.

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How do you stay informed about the latest developments in mental health care?

Describe your commitment to continuing education and staying updated on developments in mental health care. This can include participating in workshops, attending relevant conferences, or engaging in online courses, showcasing your dedication to providing high-quality care.

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What strategies do you use to document patient care effectively?

Discuss the importance of accurate documentation in patient care and describe the strategies you employ to ensure consistency and detail in recording assessments, care plans, and interventions. Mention any specific systems you are familiar with, such as Meditech, that you have utilized in documentation.

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Why do you believe patient safety is a priority in your role?

Articulate your understanding of how patient safety directly influences treatment outcomes and how your role impacts that safety. Share your experiences of fostering a safe environment through adherence to protocols and by creating trusting relationships with your patients.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
January 13, 2025

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