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Patient Transporter-Part Time Evenings

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Transporter reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

  • Is responsible for safe and efficient patient transport to and from inpatient areas and outpatient areas. Responsible for cleaning and distribution of equipment used by patient care areas.

RESPONSIBILITIES

  • Completes patient transports within set standards of the department.
  • Performs both patient transport and works in the Equipment Processing Distribution Department in picking up soiled equipment, cleaning equipment per standards and delivering equipment to user areas within department standard.
  • Ensures that all equipment is functional and in good working order including current Clinical Engineering (CE) tags.
  • Delivers any non-functional equipment to the CE department. Ensures that any equipment that requires battery charging is charged during storage.
  • Advises Patient Care Services when transporting patients from the unit and for all discharges. Performs accurate and timely documentation of patient movements when leaving and returning patients to units. Notifies nurse who is responsible for the patient prior to any transports.
  • Obtains Ticket to Ride and transports with patient.
  • Ensures all assigned equipment is kept clean and well maintained.
  • Transports patients or guests safely while using appropriate equipment, lift techniques and departmental safety measures to ensure patient safety.
  • Cleans and sanitizes all equipment used in a transport of a patient. Adheres to all PPE policies and knows the proper handling of chemicals used for cleaning and sanitizing. Follows established infection control and isolation guidelines. 
  • If providing transport upon admission, gives overview of the patient room to the patient and / or family. This includes but is not limited to explanation of contents of the room, where to store their personal items, how to use bed controls, how to turn the coach into a bed, number for room service etc.
  • Assists patient care areas with lifts requiring 2 people or more. Has knowledge of how to utilize hospital lift devices, including maxi slides.
  • Monitors and delivers transport equipment such as wheelchairs to entrances and nursing units to ensure PAR levels are maintained. 
  • Responds to code procedures as determined by hospital location. 
  • Assists in Cadence Health Fall Prevention initiative when bringing a patient back to his/her room and completing the following: positioning patient correcting in bed or chair, bed rails up if needed, ensuring everything is in arm's reach (ie over the bed table, call light, trash can, etc), no cords on floor, and bed alarm hooked back up.
  • Effectively communicates with the call center dispatch with all transport delays or cancellations. Reports immediately to the call center upon completion of the transport.
  • May assist with removing trash and linen from patient rooms upon discharge.

This is a part time, 48 hour per pay period, evening shift, 3:00 p.m. to 11:30 p.m. with alternating weekends and holidays.

Qualifications

Required:

  • High School diploma or equivalent
  • CPR – Basic Life Support within 90 days of hire
  • Physical Demand Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • N/A

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About Patient Transporter-Part Time Evenings, Northwestern Memorial Healthcare

At Northwestern Medicine, we're on a mission to elevate the healthcare experience for every patient, and we need enthusiastic individuals to help us achieve that. As a Patient Transporter working part-time evenings, you'll play a crucial role in ensuring our patients get to where they need to be safely and comfortably. Your day will involve transporting patients between various areas of our healthcare facility while adhering to safety guidelines and infection control protocols. You’ll make sure that the equipment used in patient care is clean, functional, and ready to go. This isn’t just a job; it’s an opportunity to make a real difference in people’s lives. Your responsibilities will also include communicating effectively with nurses and healthcare staff, ensuring that every patient feels cared for as they navigate through our healthcare system. We believe in a positive workplace, and we want to invest in our employees with competitive benefits like tuition reimbursement, loan forgiveness, and 401(k) matching. If you're ready to join our quest for better healthcare as a part-time Patient Transporter at Northwestern Medicine, you’ll gain valuable experience while being part of a compassionate team dedicated to improving patient care each and every day.

Frequently Asked Questions (FAQs) for Patient Transporter-Part Time Evenings Role at Northwestern Memorial Healthcare
What are the primary responsibilities of a Patient Transporter at Northwestern Medicine?

As a Patient Transporter at Northwestern Medicine, your main responsibilities include safely transporting patients to and from various clinical areas, assisting with equipment cleaning and distribution, and maintaining communication with patient care staff. You'll ensure that all necessary documentation for patient movements is accurately completed and that you follow strict safety and infection control protocols to guarantee patient well-being.

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What qualifications are necessary for the Patient Transporter role at Northwestern Medicine?

To qualify for the Patient Transporter position at Northwestern Medicine, candidates must have a high school diploma or its equivalent and be capable of providing CPR – Basic Life Support within the first 90 days of employment. Physical tasks include lifting and pushing or pulling weights up to 50 pounds, so candidates should be comfortable with the physical demands of the role.

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What does the typical schedule look like for a part-time Patient Transporter at Northwestern Medicine?

The Patient Transporter role at Northwestern Medicine is a part-time position with 48 hours per pay period. You’ll primarily work evening shifts from 3:00 p.m. to 11:30 p.m., including alternating weekends and holidays, allowing you to balance work with other commitments while still playing an essential role in patient care.

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What kind of benefits does Northwestern Medicine offer part-time Patient Transporters?

Northwestern Medicine offers a range of competitive benefits for part-time Patient Transporters, including tuition reimbursement, loan forgiveness, and a 401(k) matching program. We value our employees and strive to support their personal and professional growth while ensuring they feel valued and appreciated.

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How does Northwestern Medicine ensure a positive workplace for Patient Transporters?

Northwestern Medicine is committed to fostering a positive workplace through its patient-first approach, where every interaction is geared towards enhancing the patient experience. We support our employees with a strong code of ethics, continuous training opportunities, and tools that help you thrive in your role, ensuring that your contributions make a significant impact on patient care.

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Common Interview Questions for Patient Transporter-Part Time Evenings
Can you describe a time when you had to handle a difficult situation while transporting a patient?

When answering this question, provide a specific example that highlights your problem-solving skills and ability to remain calm under pressure. Discuss your approach, how you ensured the patient's safety, and what you learned from the experience.

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How do you ensure patient safety during transport?

In your response, emphasize your adherence to safety protocols, effective communication with healthcare teams, and familiarity with equipment used in patient transport. Mention specific steps you take to maintain a safe environment.

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What steps do you take to maintain equipment cleanliness and functionality?

Describe your processes for cleaning and inspecting transport equipment. Highlight the importance of both cleanliness and functionality in ensuring safe patient care, as outlined in the job description.

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How would you handle a situation where a patient is anxious about transport?

Discuss your interpersonal skills and ability to provide reassurance. Share strategies you might use, such as explaining the process, maintaining a friendly demeanor, and ensuring the patient feels comfortable during the transport.

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What do you do if equipment is found to be non-functional during transport?

Explain your protocol for dealing with non-functional equipment. This includes notifying the Clinical Engineering department, documenting the issue, and ensuring patient safety is maintained throughout the process.

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How do you prioritize tasks during a busy shift?

Share your methods for organizing tasks, possibly highlighting techniques like creating a checklist or using communication with dispatch to manage priorities effectively, ensuring all patient transports are handled timely.

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Why do you want to work as a Patient Transporter at Northwestern Medicine?

Your answer should reflect your passion for patient care and the values of Northwestern Medicine. Highlight aspects of the company's mission and how your personal values align with their goals in providing positive healthcare experiences.

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How would you approach working as part of a team in a healthcare setting?

Discuss your collaborative nature and how you communicate effectively with team members. Highlight the importance of teamwork in ensuring seamless patient care and successful transport protocols.

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Can you explain how you handle documentation related to patient transport?

Talk about the importance of accurate documentation for patient safety and continuity of care. Give examples of the types of documentation you would complete and the processes you would follow for thorough record-keeping.

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What are your strengths that you believe are beneficial for the Patient Transporter role?

Identify key strengths such as your ability to communicate effectively, commitment to patient safety, and physical capability to manage transport duties. Relate these strengths back to the responsibilities outlined in the job description.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
February 15, 2025

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