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Patient Transporter-Transportation Full Time Evenings

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Transporter reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

  • Is responsible for safe and efficient patient transport to and from inpatient areas and outpatient areas. Responsible for cleaning and distribution of equipment used by patient care areas.

RESPONSIBILITIES

  • Completes patient transports within set standards of the department.
  • Performs both patient transport and works in the Equipment Processing Distribution Department in picking up soiled equipment, cleaning equipment per standards and delivering equipment to user areas within department standard.
  • Ensures that all equipment is functional and in good working order including current Clinical Engineering (CE) tags.
  • Delivers any non-functional equipment to the CE department. Ensures that any equipment that requires battery charging is charged during storage.
  • Advises Patient Care Services when transporting patients from the unit and for all discharges. Performs accurate and timely documentation of patient movements when leaving and returning patients to units. Notifies nurse who is responsible for the patient prior to any transports.
  • Obtains Ticket to Ride and transports with patient.
  • Ensures all assigned equipment is kept clean and well maintained.
  • Transports patients or guests safely while using appropriate equipment, lift techniques and departmental safety measures to ensure patient safety.
  • Cleans and sanitizes all equipment used in a transport of a patient. Adheres to all PPE policies and knows the proper handling of chemicals used for cleaning and sanitizing. Follows established infection control and isolation guidelines. 
  • If providing transport upon admission, gives overview of the patient room to the patient and / or family. This includes but is not limited to explanation of contents of the room, where to store their personal items, how to use bed controls, how to turn the coach into a bed, number for room service etc.
  • Assists patient care areas with lifts requiring 2 people or more. Has knowledge of how to utilize hospital lift devices, including maxi slides.
  • Monitors and delivers transport equipment such as wheelchairs to entrances and nursing units to ensure PAR levels are maintained. 
  • Responds to code procedures as determined by hospital location. 
  • Assists in Cadence Health Fall Prevention initiative when bringing a patient back to his/her room and completing the following: positioning patient correcting in bed or chair, bed rails up if needed, ensuring everything is in arm's reach (ie over the bed table, call light, trash can, etc), no cords on floor, and bed alarm hooked back up.
  • Effectively communicates with the call center dispatch with all transport delays or cancellations. Reports immediately to the call center upon completion of the transport.
  • May assist with removing trash and linen from patient rooms upon discharge.

This position is 80 hours per pay period, evening shift, 3:00 p.m. to 11:30 p.m., with alternating weekends and holidays.

Qualifications

Required:

  • High School diploma or equivalent
  • CPR – Basic Life Support within 90 days of hire
  • Physical Demand Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • N/A

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
November 26, 2024

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What You Should Know About Patient Transporter-Transportation Full Time Evenings, Northwestern Memorial Healthcare

At Northwestern Medicine, we’re on a mission to provide unparalleled care, and as a Patient Transporter, you'll be an essential part of that journey! Located in Palos Heights, IL, this full-time evening position allows you to work from 3:00 p.m. to 11:30 p.m., with alternating weekends and holidays. You’ll be responsible for safely transporting patients to and from various locations, ensuring their comfort and well-being. Your day will also entail cleaning and distributing medical equipment, ensuring everything is sanitized and in perfect working condition. This dynamic role not only enables you to make meaningful interactions with patients but also helps you contribute to a clean and safe healthcare environment. This position reflects our commitment to a patient-first approach and a collaborative workplace where every detail matters. Plus, Northwestern Medicine offers competitive benefits, including tuition reimbursement and a solid 401(k) matching plan, so you know we take care of our team members. If you're passionate about healthcare and eager to help others, we invite you to join us on this quest for better healthcare!

Frequently Asked Questions (FAQs) for Patient Transporter-Transportation Full Time Evenings Role at Northwestern Memorial Healthcare
What does a Patient Transporter do at Northwestern Medicine?

As a Patient Transporter at Northwestern Medicine, your primary responsibilities will include safely transporting patients to various areas of the hospital, ensuring their comfort and safety. You will also be involved in cleaning and distributing medical equipment, following strict safety and hygiene protocols. Your role is crucial in maintaining a seamless flow of patient care while supporting the entire healthcare team.

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What qualifications are required for the Patient Transporter position at Northwestern Medicine?

Candidates for the Patient Transporter role at Northwestern Medicine must have a high school diploma or equivalent. Basic Life Support (CPR) certification is required within 90 days of hire. Additionally, physical demands include lifting up to 50 pounds, so candidates should be physically capable of managing the job requirements.

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What benefits does Northwestern Medicine offer to Patient Transporters?

Northwestern Medicine provides an array of competitive benefits for Patient Transporters, including tuition reimbursement, loan forgiveness options, and 401(k) matching. We believe in investing in our employees' futures and ensuring a nurturing work environment that promotes career growth and stability.

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What is the work schedule for a Patient Transporter at Northwestern Medicine?

The Patient Transporter position at Northwestern Medicine operates on an evening shift, scheduled from 3:00 p.m. to 11:30 p.m., requiring alternating weekends and holidays. This setup provides an opportunity for those who prefer working later in the day while still making a difference in patient care.

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How does the Patient Transporter role contribute to patient safety at Northwestern Medicine?

Patient Transporters play a vital role in ensuring patient safety at Northwestern Medicine. By using appropriate equipment, following safe lifting techniques, and adhering to infection control policies, Patient Transporters help create a secure and hygienic environment for patients during their transport.

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What training and support can a new Patient Transporter expect at Northwestern Medicine?

New hires as Patient Transporters at Northwestern Medicine can expect comprehensive training and ongoing support. This includes mentorship from experienced staff, initial training on equipment handling and safety protocols, as well as continuous learning opportunities to enhance your skills in patient care.

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What is the importance of the equipment cleaning process for Patient Transporters at Northwestern Medicine?

Cleaning and maintaining medical equipment is crucial for Patient Transporters at Northwestern Medicine. This process not only ensures the functionality of equipment but also reduces the risk of infections and enhances overall patient safety. By adhering to strict cleaning protocols, Patient Transporters help uphold the high standards of care within the facility.

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Common Interview Questions for Patient Transporter-Transportation Full Time Evenings
How would you ensure the safe transport of a patient?

To ensure safe transport, I would follow established protocols such as using the correct equipment, confirming that the patient is secured properly, and communicating effectively with nursing staff. I would also assess the patient's condition before and during transport to monitor comfort and safety.

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What steps do you take to maintain hygiene when transporting patients?

Maintaining hygiene is crucial. I would follow infection control guidelines by properly cleaning all equipment before and after use, wearing the necessary PPE, and ensuring that all transport surfaces are sanitized. Clear communication with the nursing staff about hygiene protocols is also essential.

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How do you handle patient discomfort during transport?

If a patient expresses discomfort, I would first reassure them and assess the source of their unease. I would communicate with the nursing staff immediately and take steps to adjust their position to enhance comfort, if possible, while ensuring their safety throughout the transport.

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Can you describe a time you had to work with a team to transport a patient?

In cases where a patient requires extra assistance, teamwork is essential. I recall a situation where we needed two transporters for a heavy patient. We communicated clearly, established a transport plan, and executed it together to ensure the patient's safety. Coordination and mutual support were key in that instance.

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What is your approach to managing equipment cleaning duties?

Managing equipment cleaning duties requires diligence and organization. I prioritize cleaning equipment as soon as it’s returned from use, documenting the process to ensure compliance with hospital standards. This proactive approach helps maintain high hygiene levels and readiness of equipment for patient use.

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How do you handle delays or cancellations in patient transport requests?

In case of delays or cancellations, I promptly communicate with the dispatch center and make sure to inform the nursing staff about the situation. Providing timely updates helps maintain workflow and ensures that everyone is on the same page.

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What motivates you to work as a Patient Transporter?

I am motivated by the opportunity to make a direct impact on patient care. Knowing that my role as a Patient Transporter helps improve the healthcare experience for patients drives me to excel in my duties and deliver compassionate service.

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What do you think the most important quality is for a Patient Transporter?

The most important quality for a Patient Transporter is empathy. Being attentive to patients' feelings and providing reassurance can greatly enhance their experience during transport. It’s crucial to create a caring and positive environment even in a challenging healthcare setting.

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How would you prioritize patient safety in your daily tasks?

Prioritizing patient safety involves being continuously vigilant. I would adhere to all protocols related to manual handling, equipment checks, and infection control. Open communication with other healthcare professionals about any concerns is essential in maintaining a safe environment.

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How do you stay updated on hospital policies and procedures as a Patient Transporter?

I stay updated by participating in regular training sessions and staff meetings. Additionally, I review internal communications and manuals frequently and don’t hesitate to ask colleagues or supervisors for clarification on any changes in policies or procedures.

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