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Pharmacy Technician III-Central Operations, Full-time Rotating - job 1 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Pharmacy Technician III reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of a registered pharmacist, performs all technical duties associated with the daily operation of the dispensing areas; performs prescription related, unit dose related, and sterile product related functions; performs manufacturing procedures that have been documented in the Department records. 

Scheduling:

  • This position is regularly scheduled to work full-time, 40 hours weekly on a rotating schedule. Shift times are subject to change based upon departmental/patient care needs. However, currently the rotating shifts for this position are anticipated to be as follows:
    • Day shift: Start times fluctuate between 6am-9am
    • Swing shift: 12pm-8:30pm
    • Evening shift: 2pm-10:30pm
  • Weekend Commitment: Every other weekend (Saturday and Sunday)
  • Holiday Commitment: 1 winter and 1 summer holiday
  • The primary work location for this position is the Feinberg 9th floor pharmacy. However, this position rotates to other pharmacies within Northwestern Memorial Hospital subject to the needs of the work group.

Responsibilities:

  • Prepares medication orders for inpatients.
  • Prepares prescriptions for outpatients.
  • Picks up orders and delivers medications to nursing units.
  • Schedules intravenous admixture solutions according to the patient’s medical record. Reports any variance from the record to a pharmacist.
  • Answers the telephone according to hospital policy. Screens the call to determine if the call should be handled by a pharmacist or a technician.
  • Enters new drug orders and renewal/refill information into the computerized patient medication profile.
  • Uses the computer system to assist in all dispensing and inquiry functions.
  • Compares the patient medication bin with the pharmacy and nursing record. Returns unnecessary and/or outdated medication to the pharmacy. Reconciles use records and reports any discrepancies to a pharmacist.
  • Receives, prepares, and distributes floor stock requisitions and requisitions for other clinical locations.
  • Compounds dosage forms needed for dispensing to patients.
  • Assists in maintaining adequate inventory levels in the dispensing areas.
  • Packages extemporaneous and STAT single doses of medications under the supervision of a pharmacist.
  • Prepares and maintains the emergency medication systems.
  • Prepares sterile products for administration to patients.  Selects proper diluents and vehicles and determines the appropriate stability. 
  • Prepares cytotoxic agents for administration employing hospital and department aseptic and protective procedures.
  • Plans and performs the daily tasks required to provide department services under the direction of a pharmacist.
  • Prepares and delivers narcotics and narcotic admixtures. Conducts narcotic perpetual inventories as directed.
  • Meets quality and quantity requirements for new orders, unit doses, and IV admixtures.
  • Ensures compliance with hazardous waste collection and disposal procedures.

Quality Management Responsibilities

  • This position assists in maintaining emergency carts, inventory, and controlled substances records.  Accurate completion of responsibilities is essential to an efficient, error free drug distribution system.

 

Qualifications

Required:

  • High School Diploma
  • Illinois Pharmacy Technician License (IDFPR).
  • Certified Pharmacy Technician (CPhT) certification through PTCB or ExCPT through NHA required for all those licensed after 2008.
    • Newly licensed Technicians have 2 years from license effective date to obtain their certification. 

Preferred:

  • Completion of a Technician Training Program
  • Previous experience as a Pharmacy Technician

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

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What You Should Know About Pharmacy Technician III-Central Operations, Full-time Rotating, Northwestern Memorial Healthcare

As a Pharmacy Technician III in Central Operations at Northwestern Medicine, you'll play a key role in ensuring that our patients receive top-notch care and access to their medications. Your day will start with a vibrant atmosphere at the Feinberg 9th floor pharmacy in Chicago, where you'll collaborate with a fantastic team dedicated to a patient-first approach. You’ll handle everything from preparing medication orders for inpatients to packaging and delivering prescriptions to outpatients. But it’s not just about the daily tasks; it's about contributing to an environment where health care excellence thrives. You'll need a high school diploma and a valid Illinois Pharmacy Technician License, along with a Certified Pharmacy Technician certification if your license was issued after 2008. Your responsibilities will include managing intravenous admixture solutions, maintaining inventory levels, and assisting in quality management tasks to ensure a seamless drug distribution system. Plus, with a full-time, rotating schedule that includes shifts during the day, evening, and weekends, this position offers great flexibility. At Northwestern Medicine, we value our employees and provide competitive benefits that range from tuition reimbursement to 401(k) matching. So, if you’re ready to embark on a fulfilling career path where every interaction makes a difference, look no further! Join us in our quest for better healthcare today!

Frequently Asked Questions (FAQs) for Pharmacy Technician III-Central Operations, Full-time Rotating Role at Northwestern Memorial Healthcare
What are the primary duties of a Pharmacy Technician III at Northwestern Medicine?

The Pharmacy Technician III at Northwestern Medicine is responsible for a variety of tasks, including preparing medication orders for inpatients and prescriptions for outpatients, managing intravenous admixture solutions, and maintaining the inventory of medications. This role requires attention to detail and a commitment to compliance with regulatory standards, as technicians must ensure accuracy in drug distribution and quality management.

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What qualifications are needed for the Pharmacy Technician III position at Northwestern Medicine?

To qualify for the Pharmacy Technician III role at Northwestern Medicine, you'll need a high school diploma and an Illinois Pharmacy Technician License. If your license was obtained post-2008, you must also hold a Certified Pharmacy Technician (CPhT) certification. Preferred qualifications include the completion of a Technician Training Program and prior experience as a Pharmacy Technician.

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What is the work schedule for the Pharmacy Technician III at Northwestern Medicine?

The Pharmacy Technician III position at Northwestern Medicine operates on a full-time rotating schedule, working 40 hours weekly. Shift times can fluctuate, with day shifts starting between 6am-9am, swing shifts at noon, and evening shifts starting at 2pm. There is also a commitment to work every other weekend, plus one holiday in winter and one in summer.

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What kind of environment can a Pharmacy Technician III expect at Northwestern Medicine?

At Northwestern Medicine, the environment is collaborative and built around a patient-first philosophy. As a Pharmacy Technician III, you will be part of a dynamic team, focused on delivering high-quality care and improving healthcare services. The culture emphasizes compliance with ethical standards and support for employee development, ensuring that every team member feels valued.

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How does Northwestern Medicine support its Pharmacy Technicians?

Northwestern Medicine supports its Pharmacy Technicians through comprehensive benefits like tuition reimbursement, loan forgiveness, and 401(k) matching. They also offer resources for career advancements, such as training programs to enhance qualifications. Overall, the aim is to create an enriching workplace that fosters professional growth for its employees.

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Common Interview Questions for Pharmacy Technician III-Central Operations, Full-time Rotating
Can you describe your experience with medication preparation?

In answering this question, share specific experiences where you prepared medication orders for both inpatients and outpatients. Discuss the processes you followed, any relevant protocols or guidelines, and the importance of accuracy in medication preparation.

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How do you prioritize tasks in a busy pharmacy environment?

Demonstrate your ability to manage time effectively. Provide an example where you had to prioritize multiple tasks, explaining the reasoning behind your choices and how you ensured that patient needs were met promptly.

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What safety protocols do you follow when handling medications?

Discuss specific safety protocols related to medication handling, such as using personal protective equipment during sterile product preparation and following guidelines for hazardous waste disposal. Highlight your commitment to maintaining a safe work environment.

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How would you handle a discrepancy in the medication inventory?

Explain your process for identifying and addressing discrepancies, including steps taken to investigate the issue and communicate with your team or a pharmacist. Showcase your problem-solving skills and attention to detail.

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What do you consider the most important quality in a pharmacy technician?

Reflect on qualities that are vital for the role, such as attention to detail, communication skills, and a strong commitment to patient care. Provide examples that demonstrate these qualities in your work.

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How comfortable are you with technology and pharmacy software?

Discuss your experience utilizing pharmacy software and computerized medication profiles. Provide examples of how you've used technology to assist in dispensing medications or managing inventory effectively.

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Can you share an experience when you had to work under pressure?

Describe a situation where you had to work at a fast pace, highlighting how you maintained accuracy and delivered quality service, even under pressure. Emphasize your ability to stay calm and focused.

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Why do you want to work at Northwestern Medicine as a Pharmacy Technician III?

This is your chance to convey your enthusiasm for the role and the company. Discuss how Northwestern Medicine aligns with your values, especially regarding patient care and professional development opportunities you seek.

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Tell me about a time you made an error. How did you handle it?

Be honest about an experience where you made a mistake, focus on what you learned from it, and discuss the steps you took to rectify the situation, showcasing your ability to learn and improve from challenges.

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What role do you see yourself playing in a team?

Discuss your collaborative skills and how you contribute to team dynamics. Provide examples of how you've supported colleagues and improved teamwork in past roles, emphasizing your communication and interpersonal skills.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
December 4, 2024

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