Product Delivery Lead

Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We don’t just make software. We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation’s healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set the new standard for innovation in healthcare.

Our Product Delivery team works with engineering to scale and improve workflows that are deployed across our partner organizations and contribute to continuous product success. You will work closely with Product Managers, cross-functional engineering teams, and other customer-facing delivery teams such as account managers and implementation specialists to ensure all technical deliverables meet customer requirements and are deployed on time.

You will…

• Work with EHR partners to understand requirements and conceptualize designs and specifications according to best practices and standardization.

• Analyze platform performance (e.g., automation success rates) to identify opportunities for improvements to the system in support of better scalability.

• Coordinate with Delivery peers to understand desired priorities and delivery dates, working with Engineering Managers to set resource availability and commit to deployment timelines.

• Work with Engineering Managers to groom the Integrations backlog and prioritize new build, enhancements, and system optimizations.

• Work with Engineering Managers to oversee Engineering sprint planning and resource allocation for priorities, making strategic trade-off decisions as needed to ensure timely completion of our commitments.

• Be responsible for rigorous testing with peers, to guarantee performance standards are met upon production deployment.

• Be accountable with Engineering Managers for your engineering team’s productivity, such as repeat work, work time:wait time ratio, and defect rate.

• Collaborate with the product and design team on new platform enhancements, product roadmap, and owning best practices on new Integrations automations.

• Assist Delivery peers in triaging and troubleshooting customer issues related to Integrations, and prioritizing bug-fixes or improvements from these issues.

You’re a great fit for our team because of...

• 4+ years of experience in the healthcare industry in an integration architect/engineer, engineering management, or product management role.

• Experience developing products for Enterprise or similarly complex customers.

• Demonstrated project, organizational, and time management skills, and an ability to mentor rising talent on personal accountability in these areas.

• Technical knowledge and an attention to detail that enables you to scope things independently before getting an engineer’s opinion.

• High intellectual horsepower, especially around analytical and systems thinking.

• Curious and able to thrive in ambiguity and dynamic, fast-paced environments.

• Experience communicating and working in highly collaborative environments and cultivating a teamwork mentality.

• Ability to predict challenges and make decisions that proactively head-off obstacles and escalations.

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