Job details

Mid-Market Customer Success Manager

Notion is looking for a Mid-Market Customer Success Manager to drive adoption, retention, and expansion for their product. The ideal candidate will be customer-focused and passionate about solving real problems.

Skills

5+ years of Customer Success or Account Management experience
Ability to build Customer Success playbooks and processes
Cross-functional problem-solving skills
Ability to work in a fast-paced environment

Responsibilities

Drive onboarding, adoption, utilization, and growth in existing customer base
Identify customers not maximizing their opportunity and create action plans for success
Partner with Account Management team on expanding use cases for Mid-Market accounts
Collaborate with Sales team for successful renewals and expansions
Innovate and iterate on Customer Success programs to retain and grow customers

Benefits

Highly competitive cash compensation
Equity incentives
Comprehensive benefits package

To read the complete job description, please click on the ‘Apply’ button

Notion Labs Glassdoor Company Review

4.7

Notion Labs DE&I Review

3.9

CEO of Notion Labs

Ivan Zhao

Approve of CEO

Average salary estimate

$147500 / YEARLY (est.)

min

max

$130000K

$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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By Notion Labs

Notion Labs is a fast-growing tech company based in San Francisco, Calinfornia. We offer an all-in-one workspace for teams and companies to share documents and knowledge, manage projects, and collaborate.

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