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Manager, Global Quality Management Systems

Build a career powered by innovations that matter!  At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible.  We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific.  Looking for a great place to work?  You have found it with a culture that embraces teamwork, collaboration and empowerment.  Come explore Novanta.

Summary

The Global Quality Management Systems Manager will implement and drive maintenance of quality system requirements, including document management, audits, CAPA, quality metrics reporting, management review, and training.

Global Activities:

  • Developing and maintaining relationships with external stakeholders, including regulatory bodies and customers.
  • Key owner and facilitator for Regulatory and Notified Body Audits, including ownership of corrective actions for any nonconformities identified.
  • Key owner and facilitator of the Internal Auditing Program, including ownership of corrective actions for any nonconformities identified.
  • Key owner and facilitator of all Bedford Customer Audits, including ownership of corrective actions for any nonconformities identified. Dependent on the opportunity, this individual may need to support customer audits of international sites.
  • Corrective and Preventative Action Management, ensuring all CAPAs are addressed within corporate targets.
  • Key owner, presenter, and facilitator of Annual Management Review and Monthly Quality Operational Reviews.
  • Key owner of the Global Training Program.
  • Owner of the transition of the Global Quality Management System into an Integrated Management System for more comprehensive and complete business processes.

Bedford Site-Level Activities:

  • Responsible for all Bedford auditing activities to maintain compliance with various ISO standards.
  • Reporting on site-level Quality Objectives and KPIs during Monthly Operations Review.
  • Corrective and Preventative Action Management, ensuring all Bedford CAPAs are addressed within corporate targets.

Required Experience, Education, Skills, Training and Competencies

  • Bachelor’s degree in engineering or related field.
  • 8+ years of related quality experience encompassing QA systems management, Supplier quality and/or mfg. quality.
  •  Three (3) years in supervisory or leadership roles.
  • Robust working knowledge of software solutions for QMS.
  • Demonstrated ability to coordinate process improvement initiatives and quality system related projects.
  • Possess excellent analytical skills and a keen eye for detail.
  • Have excellent communication and interpersonal skills.
  • Technical Knowledge: Understanding engineering principles, manufacturing processes, and quality assurance techniques. Familiarity with med tech, life sciences, and advanced industrial markets is crucial.
  • Quality Assurance: Knowledge of quality systems and standards in the med tech and life sciences industries. Ability to conduct quality system assessments and implement quality control measures. Including knowledge and experience with ISO9001, 13485, 14001, 45001, 27001 & 22301.
  • Regulatory Compliance: Understanding of regulatory standards and requirements in the advanced industrial, med tech and life sciences industries.

Travel Requirements   

  • Up to 10% domestic and international travel to customer, supplier and/or Novanta locations.
     

Physical Requirements

  • Must be able to lift 25 lbs.
  • Job is performed while sitting or standing.

Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.

Average salary estimate

$115000 / YEARLY (est.)
min
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$100000K
$130000K

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What You Should Know About Manager, Global Quality Management Systems, Novanta

Join Novanta as a Manager of Global Quality Management Systems in Bedford, MA, and power your career with innovations that truly matter! Our cutting-edge technologies are designed to transform healthcare and advanced manufacturing, enhancing productivity and redefining what's possible. As part of the global Novanta team, you will be instrumental in implementing and maintaining quality system requirements that drive excellence across various mission-critical applications, including minimally invasive surgeries and robotics. You'll be responsible for building strong relationships with stakeholders, overseeing regulatory and internal audits, and managing corrective and preventative actions. Your day-to-day activities will involve facilitating quality operational reviews, managing site-level auditing requirements to adhere to ISO standards, and contributing to a culture that values teamwork and empowerment. With a collaborative spirit, you will ensure our Global Quality Management System evolves into an Integrated Management System. If you're ready for a challenging role that requires both strategic oversight and a detail-oriented approach, join us at Novanta where your expertise will help shape the future of technology in critical sectors.

Frequently Asked Questions (FAQs) for Manager, Global Quality Management Systems Role at Novanta
What responsibilities does a Manager of Global Quality Management Systems have at Novanta?

The Manager of Global Quality Management Systems at Novanta is pivotal in ensuring the integrity of our quality systems. Responsibilities include implementing quality system requirements like document management, audits, CAPA, and quality metrics reporting. You will work closely with regulatory bodies and customers while facilitating audits and ensuring compliance with ISO standards.

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What qualifications are necessary for the Manager of Global Quality Management Systems position at Novanta?

Candidates for the Manager of Global Quality Management Systems at Novanta should have a Bachelor’s degree in engineering or a related field, along with 8+ years of relevant quality experience and three years in supervisory roles. A robust knowledge of quality assurance systems and regulatory compliance, particularly in med tech and life sciences, is essential.

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What type of experience is required for the Global Quality Management Systems Manager role at Novanta?

To be successful as the Global Quality Management Systems Manager at Novanta, candidates must possess extensive experience in QA systems management, supplier quality, and manufacturing quality. Demonstrated abilities in coordinating process improvement initiatives and managing quality system projects are crucial, alongside excellent analytical and communication skills.

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How does the Global Quality Management Systems Manager at Novanta support the company culture?

At Novanta, the Global Quality Management Systems Manager plays a key role in fostering a collaborative and empowering culture. By facilitating audits and leading quality discussions, you will help to create an environment focused on continuous improvement and excellence in quality assurance processes.

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Is travel required for the Manager of Global Quality Management Systems position at Novanta?

Yes, the Manager of Global Quality Management Systems at Novanta may be required to travel up to 10% domestically and internationally. This travel is primarily to engage with customers, suppliers, and other Novanta locations to ensure compliance and quality assurance standards are maintained.

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Common Interview Questions for Manager, Global Quality Management Systems
Can you describe your experience with quality management systems as a Manager?

When answering this question, emphasize your previous roles involving quality management systems, particularly those relevant to the med tech or life sciences sectors. Highlight specific accomplishments, such as successful audits or implementations of QMS, and discuss your familiarity with relevant ISO standards.

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How do you ensure compliance with regulatory standards in your role?

You might discuss your systematic approach to staying updated on industry regulations and how you implement regular training and audits within your team to ensure everyone is aligned with compliance requirements.

Join Rise to see the full answer
What strategies do you use for effective corrective and preventive action management?

Focus on your methodology for identifying and addressing nonconformities and CAPAs. Illustrate a specific instance where your strategy led to a significant improvement in quality metrics or compliance.

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How do you foster teamwork in quality management?

Discuss your experiences in promoting collaboration among teams by implementing regular meetings, quality reviews, and cross-departmental projects that enhance communication and collective problem-solving.

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Tell us about a challenge you faced in quality management and how you overcame it.

Prepare to share a detailed example of a significant challenge, the steps you took to resolve it, and the positive outcome. Focus on your leadership, analytical skills, and commitment to quality assurance.

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What role does data analysis play in your quality management approach?

Discuss how you utilize data analytics to identify trends, inform decision-making, and drive improvements in quality management processes. Give examples of specific data metrics you've used in previous roles.

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How do you approach training and development in your quality management system?

Speak about your commitment to continuous improvement through training, how you identify needs within your team, and specific training programs or initiatives you've developed to enhance team skills.

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How do you prepare for and conduct audits?

Highlight your thorough preparation strategies, including documentation review, staff training, and setting clear objectives for the audit process. Provide examples of successful audits you've overseen.

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What systems do you have in place to monitor quality metrics?

Explain the systems or software solutions you have used to monitor key performance indicators in quality management, and detail how you leverage these metrics for ongoing improvement.

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How do you stay current with industry standards and changes in quality regulations?

Discuss your proactive approach to continuous education through industry blogs, workshops, and professional associations. Mention specific certifications or courses you've completed that are relevant to your role.

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Novanta is a trusted technology partner to medical and advanced industrial OEMs (original equipment manufacturers), with deep proprietary expertise in precision medicine and manufacturing, medical solutions, and robotics and automation. We enginee...

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DATE POSTED
April 14, 2025

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