Integration Manager (Team Lead)

Integration Manager

Job Type: Full-time / Permanent 

Location: Bogota, Colombia  

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. 

 WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey! 

Nuvei’s Integration team includes a team of Integration Specialists who manage new implementations or enhancements of Nuvei's quickly growing portfolio of merchants. The Implementation Engineer will participate in all phases of the account configuration, testing, and implementation process and troubleshoot problems with client integrations into our platform. In addition, the Integration Team Lead will internally assist the business operations teams in technical leadership for the client's technical journey with Nuvei and liaison to our technology, platform ecosystem, products, and services.

Responsibilities

• A key leader who has knowledge in payments especially in technologies, integration frameworks and able to define, design and implement sophisticated techniques. 

• A professional mentor for a team of integration specialists and technical client success managers who need to push forward the wheels of the business requirements and product technology to accommodate commercial needs. 

• Coordinate project timelines, tasks, and development efforts with both the internal engineering team and customer teams to manage integration projects and ensure we keep customers on plan and on schedule. 

• Identify product gaps, raise with the relevant internal teams by taking main role in shaping and designing the products, payment features and services, and oversee the delivery with full accountability.  

• Matrix managing payments technical solutions per required regulations, market demands, and client needs for complex implementations and high-level tier prospects and partners. 

• Identify product gaps and raise with the relevant internal teams by taking main role in shaping and designing the APIs, payment features and Nuvei services. 

• Establish operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business. 

• Highly skilled at applying consultative methodologies and solve solution pain points, while architecting features into best in practice solution to answer business pressing demands. 

• Ability to manage multiple tasks running on parallel timelines and collaborate in a global and remote environment, while working in versatile fields (technology, product and business). 

• Passionate about technology and customer service and helping others.  

• +4 years of engineering management (i.e. software development, solution engineering) 

• +5 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least two (2) years of experience as a Sales Engineer / Solution manager. 

• +4 years of experience within leadership role in the payment’s industry. 

• B.S. in Information Systems, Industrial Engineering or related field an advantage. 

• Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, etc.).  

• Strong knowledge of data model and working knowledge of SQL. 

• Working knowledge of web integration including iframes, widgets, SDK, Single Sign-On, APIs and other SaaS technologies. 

• Creative thinker and experienced at understanding client’s potential pain points. 

• Ability to work in a fast-paced, deadline-driven start-up environment. 

Working Language 

• English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.  

Nuvei offers a wide variety of benefits which include: 

• Medical insurance
• Paid Vacation Time, Paid Sick Time. 
• Hybrid working environment.  

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.