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Product Manager

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission

We are looking for a(n) Product Manager to join our fast-growing APM Product team. Reporting to our APM Team Leader, you will be supporting the team on Global Alternative Payment Methods.

Main reresponsibilities:

  • Gather, understand, and translate requirements into product artifacts (epics/features/user stories) that guide the software development team.
  • Manage the product backlog based on the overall roadmap strategy and business objectives
  • Continuously be up to date on the latest solutions and maintain in-depth knowledge of the platforms and their inner workings.
  • Manage stakeholders’ expectations by tracking team progress and maintaining assigned product roadmap items.
  • Collaborate with stakeholders during the requirements, design, and implementation phases of projects.
  • Serve as the voice of the client.
  • Research and analyze the market to gain expertise.
  • Participate in user experience optimization and design
  • Conduct merchant presentations and facilitate merchant discussions
  • Work closely with the Support & Integration Teams, as well as all stakeholders to ensure Merchants’ needs are addressed during the pilot phase.
  • Maintain communication with providers for product issues and expose required changes, where necessary.
  • 5 years of Product management experience.
  • Bachelor or equivalent degree in a relevant field of study.
  • Excellent written and verbal communication skills.
  • Proficiency in English is required.
  • Good interpersonal skills and a proactive team player.
  • Experience in the payments industry is an asset.
  • Private Medical Insurance 
  • Competitive remuneration package and flexible benefits. 
  • Free tea & coffee 
  • Access to the relaxation area where we have PlayStation 5, Ping-pong, team games and other facilities. 

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

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CEO of Nuvei
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What You Should Know About Product Manager, Nuvei

Are you ready to dive into the dynamic world of payment processing? Join Nuvei as a Product Manager and be part of a team that's reshaping how businesses interact with their customers. At Nuvei, we pride ourselves on being at the forefront of financial technology, offering flexible and scalable solutions that help our clients thrive in a rapidly changing marketplace. Your role will revolve around the Global Alternative Payment Methods within our fast-growing APM Product team. With your keen analytical skills and passion for product management, you will gather and translate requirements into actionable product artifacts, aiding our talented software development team. You’ll manage the product backlog, ensuring that it aligns with our roadmap and the overarching business objectives. As the voice of the client, you'll play a crucial part in communicating expectations and collaborating closely with stakeholders during all project phases. By doing extensive market research, you’ll keep our solutions relevant and competitive. Ultimately, you’ll empower our merchants by facilitating discussions and addressing their needs throughout the pilot phases. This is not just another job; it’s an opportunity to utilize your expertise, contribute to innovative solutions, and make a difference in the fintech space. With Nuvei's supportive culture and commitment to inclusivity, we can’t wait for you to bring your authentic self to our team. Let’s revolutionize the payments landscape together!

Frequently Asked Questions (FAQs) for Product Manager Role at Nuvei
What does a Product Manager do at Nuvei?

A Product Manager at Nuvei plays a pivotal role in shaping the product roadmap and ensuring that the development team is aligned with business objectives. They gather, understand, and translate requirements into product artifacts while managing the product backlog. This role involves close collaboration with stakeholders and serves as the voice of the client, allowing for impactful contributions in an innovative fintech environment.

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What qualifications are needed for the Product Manager position at Nuvei?

To be considered for the Product Manager role at Nuvei, candidates should possess at least 5 years of product management experience and hold a bachelor or equivalent degree in a relevant field. Excellent communication skills, fluency in English, and good interpersonal abilities are also essential. Experience in the payments industry is an added asset.

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How does Nuvei support product managers in their roles?

At Nuvei, Product Managers are equipped with the tools and resources required to excel in their roles. This includes access to a flexible benefits package, private medical insurance, and a collaborative work environment. The company encourages continuous learning and skills enhancement, ensuring that Product Managers remain knowledgeable about the latest market solutions.

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What will my responsibilities be as a Product Manager at Nuvei?

As a Product Manager at Nuvei, you will oversee gathering and translating product requirements, managing the product backlog, and keeping an eye on market trends. You will work closely with stakeholders throughout project phases, conduct merchant presentations, and collaborate with support teams to address client needs effectively.

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What is the company culture like at Nuvei for Product Managers?

Nuvei fosters an inclusive and collaborative culture where Product Managers are encouraged to share ideas and contribute to innovative solutions. The company values diversity and believes that employees thrive when they can be their authentic selves. With amenities like relaxation areas and team-building activities, Nuvei promotes a healthy work-life balance.

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Can I work remotely in the Product Manager role at Nuvei?

While the job listing does not specify a location, like many modern companies, Nuvei may offer remote work options for their Product Managers. It's best to clarify during the interview to understand the flexibility available in this role.

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How does Nuvei encourage professional growth for Product Managers?

Nuvei is dedicated to the professional growth of its employees including Product Managers. The company provides access to continuous learning opportunities, mentorship programs, and a supportive environment that promotes personal and career development in the exciting fintech landscape.

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Common Interview Questions for Product Manager
What strategies do you employ to prioritize tasks in a product backlog?

To prioritize tasks effectively in a product backlog, it’s essential to understand both business objectives and customer needs. Employ techniques like MoSCoW (Must have, Should have, Could have, Won't have) or the Kano model to categorize and prioritize tasks based on their potential impact and urgency.

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How do you handle conflicting requirements from multiple stakeholders?

Handling conflicting requirements requires excellent communication and negotiation skills. I ensure to listen to all stakeholders' perspectives, analyze the needs, and facilitate a discussion to prioritize requirements based on business impact. Collaborating to reach a consensus often yields the best results.

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Can you describe your experience in the payments industry?

It’s important to provide specific examples of your experience in the payments industry, highlighting any relevant projects or roles. Discuss familiar payment methods, regulation challenges, and how you have contributed to product development or improvements in past roles.

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What approaches do you take to stay updated with market trends?

Staying updated with market trends involves regularly reading industry publications, attending fintech conferences, and engaging with professional networks. Joining relevant online communities and following thought leaders in the payments industry can also offer valuable insights.

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How would you measure the success of a product post-launch?

Measuring product success post-launch involves analyzing key performance indicators (KPIs) such as user adoption rates, customer feedback, and revenue impacts. Setting benchmarks before the launch makes it easier to evaluate against them once the product is in the market.

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Describe a time you overcame a significant challenge in product management.

Share a specific instance that details the challenge faced, the actions taken to address it, and the positive outcome achieved. This demonstrates your problem-solving skills and resilience in a fast-paced product management environment.

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How do you approach user experience design in product management?

User experience design is pivotal in product management. I collaborate closely with UX/UI designers to develop user personas and conduct usability testing. Incorporating user feedback throughout the development cycle ensures that the final product meets the client's expectations.

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What tools do you use for product management and how do they enhance your work?

Discuss specific tools like Jira, Confluence, or Trello, explaining how they streamline project management processes, facilitate team collaboration, and improve communication. Highlight your adaptability to new technologies and methodologies relevant to product management.

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How do you ensure that your team is aligned with the product vision?

Regular communication, vision sharing sessions, and collaborative workshops help keep the team aligned with the product vision. Utilizing visual boards to display goals and progress can also foster teamwork and ensure everyone stays on the same page.

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What role does customer feedback play in your product management process?

Customer feedback is integral to my product management approach. I prioritize collecting and analyzing customer insights to inform decision-making, prioritize features, and refine the product. This ensures that the end product resonates with the target audience.

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OUR PURPOSE Accelerating our customers' business. HOW WE DO IT By being flexible and agile, we provide the payment technology and insights our customers and partners need to succeed locally and globally with one integration. OUR VALUES Innovati...

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Full-time, remote
DATE POSTED
November 25, 2024

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