Sales Operations Manager

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. 

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) is a Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies, and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. 

At Nuvei, we live our core values and thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! 

Your mission:  
The Sales Operations Manager oversees the operational aspects of multiple deliveries at a time. This role requires someone who will collaborate efficiently with internal and external stakeholders to define objectives, create proper plans, and ensure they are delivered with a time-sensitive deadline. 

The Sales Operations Manager must be a strategic thinker and able to influence others as well as successfully work and manage operational tasks across several teams. This role requires a highly motivated and skilled candidate with proven experience managing complex projects from initiation to delivery. 

Customer experience is mandatory with strong communication skills and ability to thrive in a fast-paced environment. 

Qualifications include, but are not limited to:

• Responsible for the execution of multiple complex operational deliveries;
• Scope, create, plan, track and manage tasks against the plan;
• Facilitate meeting and discussions using necessary tools to communicate goals, status updates, and blockers;
• Setup recurring meetings, manage deliverables/milestones, escalate risks and issues, ensure relevant stakeholders are involved to ensure a successful delivery;
• Act as liaison between different departments;
• Successfully provides internal and external communication at all levels including management;
• Ability to work flexible hours to accommodate a global workforce. 
  

Key responsibilities include, but are not limited to: 

• Bachelor’s Degree in Business or equivalent required;
• Excellent communication skills and customer focused;
• 2-3 years’ project management experience or in a similar position;
• Experience managing multiple operational deliveries simultaneously;
• Self-motivated, independent, pro-active and a team player;
• Problem solving, investigative and multi-tasking skills with highest attention to detail;
• Innovative, energetic, and enthusiastic;
• Ability to adapt to a regularly changing environment;
• Ability to work well under pressure;
• Payment’s industry experience – at least 3 years a must;
• Fluent in English, Spanish advantage.  
  

Benefits:

• Monthly LIDL or WOLT food allowance;
• Hybrid working model;
• Additional vacation days, granted on quarterly basis;
• Private Health Insurance;
• 1-month Workcation;
• Cool & modern penthouse office in Vilnius city;
• Annual bonus depending on company & individual results;
• Space for personal & professional growth, trainings, giving back to community activities;
• Office perks, great atmosphere, company events & a lot more to explore.

Nuvei is an equal opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei comprises a wealth of talent, skill, and ambition. We believe that employees are happiest when empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 
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