Medical Assistant - job 4 of 7

Company: Oak Street Health

Title: Medical Assistant 

Compensation: Based on regional bands

Role Description

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist.  They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.  As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments. 

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!

Responsibilities:

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

• Inventory supplies and stock exam rooms

• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc

• Import required documents into EMR via scanning or PDF upload.   

• Participate in care team meetings to discuss patient care and clinic operations

• Process orders for durable medical equipment

• Request medical records from external providers as required by the provider

• As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

• Other duties as assigned

What we're looking for
Required Qualifications:

• State or national certification (as required by state), or graduation from an accredited medical assistant course

• 1 year experience as a medical assistant

• CPR or BLS Certification 

• Electronic Medical Record experience 

• Computer skills:  Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.  

• Proficiency in non-English languages as required by the center's demographics.

• US work authorization

Strongly Preferred Qualifications:

• Minimum of three years in a Medical Assistant role

• Successful mastery of  the workflow in their previous MA position

• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives

Preferred Qualifications:

• 2 or more years of experience working with geriatric patients

• Phlebotomy Technician Certification 

Other Skills:

• Problem-solving skills, professional accountability, and a flexible, positive attitude

• Strong communication skills and customer service orientation

• Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health