Medical Assistant/Phlebotomist - Float - job 2 of 2

Company: Oak Street Health 

Title: Float Medical Assistant/Phlebotomist

Location: Various

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members. Medical Assistants work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments. 

Core Responsibilities:

• Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule 

• Deliver an exceptional patient experience, and help patients prepare for their provider visit 

• Obtain vital signs, chief complaints and review medications

• Deliver patient screenings per protocols 

• Order supplies and stock exam rooms 

• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies 

• Ensure exam rooms are clean, safe, and ready for patient visits

• Under direction of an RN, provider and/or protocol, provide telephonic support to patients

• Under direction of an RN or Provider, offer MA appropriate 'visits,' such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.

• Perform waived laboratory testing

• Schedule diagnostic testing

• Apply or assist with the application of durable medical equipment

• Participate in care team meetings to discuss patient care and clinic operations

• Other duties, as assigned

What are we looking for?

• 3+ years in a Medical Assistant role

• CPR Certification required

• Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement

• EMR experience and proficiency required

• 2+ years of experience working with geriatric patients is preferred

• Phlebotomy Technician Certification preferred

• Strong communication skills and customer service orientation

• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)

• US work authorization

• Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture

• Fast-paced and innovative environment

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.