Senior Director, Care Model Strategic Initiatives

Company: Oak Street Health 

Title: Senior Director, Care Model Strategic Initiatives (Population Health)

Location: Downtown Chicago (30 W. Monroe St.)

Role Description:

The Senior Director, Care Model Strategic Initiatives oversees the daily implementation of enablement initiatives to support Oak Street Health’s care model development & innovation. In this role the Senior Director will collaborate with other elements of the Population Health team, Field Leadership, and external consultants to stand up enablement functions that support the organization in its efforts to provide better care to our patients. The Senior Director is responsible for managing the development and updates of technology tools to support these initiatives. The role will partner with Clinical leads to develop/refine workflows to ensure quality and efficiency in operations and ensure operations support program success. 

Core Responsibilities:

• Support Oak Street Health in navigating industry MLR headwinds on strategic projects that impact our care model

• Support in transitioning to the new CMS hierarchy model, and build programs to implement innovative prospective suspecting capabilities

• Support in building out downstream care management and disease-specific programs to impact total cost of care

• Liaise and communicate to Product Team on new care model initiatives

• Manage multiple project plans to ensure efforts stay on track for deadlines and prepare updates and read-out on project progress

• Manage technology, dashboards and metrics related to new initiatives and partner with Field leadership to seek opportunities for improvement

• Collaborate with all corporate departments and clinic teams to identify opportunities for improvement and implement solutions 

• Other duties, as assigned 

What are we looking for?

• Proven project management skills

• Strong analytical, problem solving, group facilitation, and presentation skills 

• Outstanding written and verbal communication skills and customer service orientation

• Ability to excel in a fast-paced environment, working through details quickly and staying focused on goals and deliverables 

• Ability to strive in a matrix organization and desire to continually demonstrate teamwork and embrace opportunities to collaborate

• A flexible and positive attitude, oriented toward accountability

• Project management experience 

• Bachelor's degree

• Experience in healthcare operations preferred, but not required

• US work authorization

• Someone who embodies being Oaky

What does being Oaky look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health