Job details

Product Manager: Observability

Observe is redefining how companies manage operational telemetry data (logs, metrics, traces, etc.) generated by modern distributed applications. Traditional logging, monitoring, and APM tools are often too complex, leading to excessive costs and lengthy incident resolution times. Many solutions fall short because the necessary data is either too costly to retain or too cumbersome to access. Observe changes the game, offering a single observability platform for all telemetry data, built on a cloud-native data warehouse that delivers unmatched scale and cost efficiency. No filtering, no sampling—just comprehensive, uncompromised observability.

As a Product Manager for Observability, you will play a pivotal role in delivering core product experiences that empower customers to monitor, troubleshoot, and optimize their software applications using operational telemetry. You’ll be the voice of the customer, collaborating with engineering, sales, and company leadership to shape the product roadmap, prioritize features, and deliver solutions that enable seamless observability. Your work will help customers transform complex data into actionable insights, leading to higher system uptime, fewer incidents, and improved user satisfaction.

Note: This is an in-person role out of our San Mateo, CA office.

What you'll do

Drive Product Strategy: Dive deep into the world of observability, gaining expertise in best practices, applications, and customer challenges. Channel this knowledge to refine the product vision and strategy.
Shape the Roadmap: Define and prioritize the roadmap for key capabilities such as alerting, dashboarding, search, and analytics. Work to ensure successful feature adoption and a seamless user experience.
Champion the User: Develop a deep understanding of customer needs, including software developers and site reliability engineers (SREs). Translate these insights into intuitive and delightful product experiences.
Collaborate Across Teams: Partner closely with engineering throughout the product development lifecycle, from defining requirements and tracking delivery to overseeing feature releases and sunsetting.
Support Go-to-Market Initiatives: Work with marketing and sales to communicate new features and enhancements. Develop training materials, release notes, and support documentation.
Leverage User Feedback: Gather and represent user feedback to inform engineering priorities, providing data-backed recommendations for tradeoffs and product improvements.
Track Market Trends: Stay informed about industry trends, competitor offerings, and emerging technologies. Share these insights with the team to guide product direction and differentiation.
Optimize Business Models: Contribute to decisions on go-to-market strategies, including pricing, packaging, licensing, and product tiering.

Who you are

Experienced Product Manager: You bring 5+ years of experience in product management, ideally within a SaaS or B2B environment. You have demonstrated success working on products for developer audiences.
Strong Communicator: You can convey complex ideas effectively, whether to customers, technical stakeholders, or executives.
Technical Expertise: You have hands-on experience with observability tools (e.g., Grafana, Splunk, Datadog, New Relic) and familiarity with cloud-native technologies such as Kubernetes, OpenTelemetry, and CNCF projects.
Customer-Centric Mindset: You are passionate about solving customer problems and designing user-friendly experiences.
Proactive and Driven: You thrive in fast-paced startup environments, taking ownership and driving initiatives forward.
Educational Background: You have a bachelor's degree in Computer Science or a related field, or have demonstrated equivalent technical expertise through other roles (e.g., sales engineering).

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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What You Should Know About Product Manager: Observability, Observe, Inc.

Join Observe as a Product Manager: Observability in our vibrant San Mateo, CA office, where we’re redefining operational telemetry management for modern distributed applications. We believe that traditional tools can be overly complex and costly, which is why we offer a comprehensive observability platform that goes beyond filtering and sampling, giving you the raw data needed to gain actionable insights. In this role, you will be instrumental in shaping the product roadmap and delivering key experiences that enable our customers to monitor and optimize their software applications seamlessly. Collaborating with a cross-functional team, you'll drive product strategy by diving deep into observability best practices while keeping the voice of the customer front and center. Your expertise will help shape our features around alerting, analytics, and more, ensuring a delightful user experience. You'll engage with engineering teams through the entire product development lifecycle, manage user feedback, and support go-to-market initiatives to communicate the value of new features. The ideal candidate brings over five years of product management experience, especially in the SaaS space, paired with strong communication skills and technical expertise in observability tools like Grafana and Datadog. If you’re passionate about creating exceptional user experiences and excited about the future of operational visibility, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Product Manager: Observability Role at Observe, Inc.

What are the main responsibilities of a Product Manager: Observability at Observe?

As a Product Manager: Observability at Observe, you’ll be responsible for driving product strategy, shaping the product roadmap, collaborating across teams, and optimizing business models. Your role includes understanding customer needs, developing product features, and ensuring successful rollout of new capabilities. You'll gather user feedback to inform engineering priorities while also tracking industry trends to keep our offerings competitive.