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Job details

IT Support Specialist

Oddball is hiring an IT Support Specialist to work at a company making a positive impact on millions of Americans' daily lives. Key responsibilities include providing technical support, managing IT documentation, and overseeing hardware assets within the organization.

Skills

  • Strong troubleshooting skills
  • Customer service
  • Knowledge of computer systems, hardware, and networking fundamentals

Responsibilities

  • Serve as the first point of contact for end-users seeking technical assistance
  • Maintain comprehensive documentation of IT systems
  • Manage the inventory of hardware assets
  • Building positive relationships with users

Education

  • Associate degree or higher in Information Technology, Computer Science, or related field
  • Relevant certifications (e.g., CompTIA A+, Network+)

Benefits

  • Fully remote
  • Tech & Education
  • Comprehensive Benefits Package
  • Company Match 401(k) plan
  • Flexible PTO, Paid Holidays
To read the complete job description, please click on the ‘Apply’ button
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Oddball is a service-disabled veteran-owned business focused on digitally modernizing federal services to enhance citizen engagement.

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FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 3, 2024

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