Oddball is hiring an IT Support Specialist to work at a company making a positive impact on millions of Americans' daily lives. Key responsibilities include providing technical support, managing IT documentation, and overseeing hardware assets within the organization.
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Skills
Strong troubleshooting skills
Customer service
Knowledge of computer systems, hardware, and networking fundamentals
Responsibilities
Serve as the first point of contact for end-users seeking technical assistance
Maintain comprehensive documentation of IT systems
Manage the inventory of hardware assets
Building positive relationships with users
Education
Associate degree or higher in Information Technology, Computer Science, or related field