Job details

Customer Success Director (Individual Contributor)

OfferFit, founded by ex-McKinsey and BCG PhDs, is a leading AI testing company. They seek a Customer Success Director to secure customer success with their products through strategic collaboration and insightful analysis.

Skills

Excellent communication skills
Strong analytical abilities
Experience in Customer Success or strategy consulting
Proficiency in Excel and SQL
Relationship building skills

Responsibilities

Quarterback OfferFit teams for successful deployments
Serve as a trusted advisor to customer executives
Conduct analysis and provide data-driven presentations
Synthesize and communicate customer insights
Work with sales to drive renewals and upsell opportunities

Education

Bachelor's degree in relevant field
Master's degree preferred

Benefits

Generous PTO starting at 25 days per year
12 weeks paid parental leave
100% remote work with flexible hours
Quarterly team gatherings
Weekly team events

To read the complete job description, please click on the ‘Apply’ button

OfferFit Glassdoor Company Review

4.9

OfferFit DE&I Review

No rating

CEO of OfferFit

George Khachatryan

Approve of CEO

By OfferFit

Purpose:Accelerate the creation of knowledge.Vision:Improve the human experience through automated experimentation.Mission:Empower business leaders to solve complex problems better and faster through automated experimentation.

22 jobs

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

TEAM SIZE

51-200

LOCATION