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Customer Success Director (Individual Contributor)

OfferFit, founded by ex-McKinsey and BCG PhDs, is a leading AI testing company. They seek a Customer Success Director to secure customer success with their products through strategic collaboration and insightful analysis.

Skills

  • Excellent communication skills
  • Strong analytical abilities
  • Experience in Customer Success or strategy consulting
  • Proficiency in Excel and SQL
  • Relationship building skills

Responsibilities

  • Quarterback OfferFit teams for successful deployments
  • Serve as a trusted advisor to customer executives
  • Conduct analysis and provide data-driven presentations
  • Synthesize and communicate customer insights
  • Work with sales to drive renewals and upsell opportunities

Education

  • Bachelor's degree in relevant field
  • Master's degree preferred

Benefits

  • Generous PTO starting at 25 days per year
  • 12 weeks paid parental leave
  • 100% remote work with flexible hours
  • Quarterly team gatherings
  • Weekly team events
To read the complete job description, please click on the ‘Apply’ button
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CEO of OfferFit
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George Khachatryan
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Purpose:Accelerate the creation of knowledge.Vision:Improve the human experience through automated experimentation.Mission:Empower business leaders to solve complex problems better and faster through automated experimentation.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$164,000/yr - $182,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 28, 2024

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