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Customer Success Director (Individual Contributor)

OfferFit is looking for a Customer Success Director to ensure customer satisfaction and success with their AI testing product. You will collaborate with teams and communicate customer needs to enhance the product development.

Skills

  • Strong analytical skills
  • Excellent communication skills
  • Experience with Excel and SQL
  • Ability to build trust-based relationships

Responsibilities

  • Oversee design and execution of OfferFit use cases
  • Drive renewals, upsells, and expansions
  • Conduct analysis and provide data-driven presentations
  • Synthesize and communicate customer insights
  • Work closely with sales to drive renewals and upsell opportunities

Education

  • Bachelor’s degree preferred
  • Prior Customer Success or Strategy Consulting experience

Benefits

  • Generous PTO starting at 25 days per year
  • 12 weeks paid Parental Leave
  • 100% remote work environment
  • Quarterly company gatherings
  • Weekly team events
To read the complete job description, please click on the ‘Apply’ button
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CEO of OfferFit
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George Khachatryan
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Purpose:Accelerate the creation of knowledge.Vision:Improve the human experience through automated experimentation.Mission:Empower business leaders to solve complex problems better and faster through automated experimentation.

24 jobs
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 28, 2024

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