Job details

Customer Success Manager (Individual Contributor)

OfferFit is a tech company focused on improving marketing campaign performance through AI-driven solutions. They are looking for a Customer Success Manager to ensure high customer success and build strong relationships.

Skills

Strong analytical capabilities
Excellent communication skills
Customer relationship management

Responsibilities

Collaborate with customers to drive renewals and upsells
Conduct analysis and provide data-driven presentations
Support customer implementation and troubleshoot issues
Communicate customer needs to product and marketing teams

Education

Bachelor's degree preferred

Benefits

Generous PTO starting at 25 days annually
100% remote work environment
Quarterly team gatherings in different cities
Weekly team events for bonding and learning

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OfferFit Glassdoor Company Review

4.9

OfferFit DE&I Review

No rating

CEO of OfferFit

George Khachatryan

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By OfferFit

Purpose:Accelerate the creation of knowledge.Vision:Improve the human experience through automated experimentation.Mission:Empower business leaders to solve complex problems better and faster through automated experimentation.

24 jobs

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

51-200

LOCATION