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Office Assistant (Part-Time)

THIS IS A PART-TIME, NON-BENEFITED POSITION, OPEN TO BOTH STUDENTS AND NON-STUDENTS; MUST BE AVAILABLE Mon- Fri, 12 –2 pm with additional hours considered after a 6-month period

This individual is a vital member of a team committed to supporting student success. The Academic Advising Center’s (AAC) reception team creates a welcoming and inclusive environment. We assist and support the needs of all students, families, faculty, and staff who contact AAC in a quick, knowledgeable, accurate and friendly manner. We also support the AAC advising staff as they assist students in reaching their academic goals. This team member greets in-person and phone visitors and assesses need in order to accurately and efficiently connect visitors to appropriate resources; and provides general office support. This position is currently working physically on campus while classes are in session.

Priority consideration will be given to applicantions received by May 31, 2023

Responsibilities
1. Receive, greet, and direct visitors to appropriate person or office; check in students and other visitors who have advising appointments.

2. Answer telephones, providing assistance and directing students and other visitors to the correct individuals or office.

3. Assess student needs and connect to appropriate resources.

4. Schedule appointments utilizing electronic appointment management system.

5. Create and maintain files.

6. Answer questions about the department and associated activities.

7. Assist with word processing, data entry and internet searches.

8. Other assistance with general office duties and projects, as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.

Minimum Qualifications
High school diploma or equivalency (one year of education can be substituted for two years of related work experience) required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
  • Excellent verbal and written communication.
  • Excellent customer service skills.
  • Basic skills in word processing and working with electronic calendars.
  • Demonstrated ability to work effectively with diverse communities.
  • Ability to multi-task and work under pressure when needed.
  • Higher education experience (and familiarity with University of Utah campus and offices in particular) is a plus.
  • Availability to work at least until the end of the academic year.

Special Instructions Summary

Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.


The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a High School Diploma, GED, or equivalency?
    • Yes
    • No
  • * Do you have one or more year(s) of full-time customer service experience or equivalency?
    • Yes
    • No
  • * Do you have previous work experience in a college/university environment?
    • Yes
    • No
  • * Are you a current University of Utah student?
    • Yes
    • No
  • * Indicate your level of expertise in MS Office (Word, Excel, PowerPoint, Outlook, etc.)
    • Basic
    • Intermediate
    • Advanced

Applicant Documents

Required Documents
  • Resume
  • List of References
Optional Documents
  • Cover Letter
  • Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

Open Date
05/15/2023

Requisition Number
PRN13722N

Job Title
Office Assistant

Working Title
Office Assistant (Part-Time)

Job Grade
B

FLSA Code
Nonexempt

Patient Sensitive Job Code?
No

Type
Non Benefited Staff / Student

Temporary?
No

Standard Hours per Week
10

Full Time or Part Time?
Part Time

Shift
Day

Work Schedule Summary
Mon – Fri, 12:00pm – 2:00pm

Is this a work study job?
No

VP Area
Academic Affairs

Department
00301 - Academic Advising Center

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$15/hour

Close Date

The University of Utah fosters student success by preparing students from diverse backgrounds for lives of impact as leaders and citizens. We generate and share new knowledge, discoveries, and innovations, and we engage local and global communitie...

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DATE POSTED
June 3, 2023

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