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Office Leader - job 2 of 2

Dallas Office Leader

The role is responsible for Mercer’s Dallas market across all lines of businesses working closely with a cross-section of business and people leaders to drive sales and revenue growth. The role also oversees the relationship management function and drives overall employee engagement.

This position is responsible for the development and execution of the sales and growth strategies in the market by creating a sales community and culture, promoting the Mercer brand, enabling local growth teams to acquire new logos and expand existing client portfolios, and conducting cross-LOB initiatives. Responsible for the delivery and growth of their own book of business. This role partners closely with the Central Market Leadership Team to support the delivery of the broader business strategies.

This leader also directs and actively champions employee engagement initiatives partnering with other people and business leaders to affect change.

What can you expect?

  • Manage an indirect team of consultants with disciplines across Mercer’s Health, Wealth & Career businesses covering Texas
  • Develop the overall market business plan that delivers the sales and growth strategies aligned to the overall Market and Region
  • Empower local growth teams to adapt and execute on the strategic plans
  • Support the Office Business Leaders (OBLs) and Consulting teams to generate revenue for growth solutions, target new clients, expand and cross-sell to current clients
  • Lead client growth planning and execution to ensure retention and capitalize on expansion and prospecting opportunities
  • Interact with clients on a regular basis to understand and improve client satisfaction, gather perspectives on key priorities in their companies and industries, and engage in roundtable market trend discussions
  • Manage and monitor budgets as appropriate, ensuring financial discipline and compliance to AR and WIP are adhered to, taking appropriate actions as necessary
  • Understand all Mercer products, solutions and services and build broader awareness of these offerings internally and externally
  • Support OBLs in their efforts to hire, retain, grow and develop talent
  • Bring the whole firm to the marketplace by partnering with our sister companies Marsh and Oliver Wyman
  • Ensure the use of business tools and processes and actively encourage commitment to our business policies, practices and professional standards
  • Provide direction and focus, hold staff accountable, and drive engagement through frequent communication and dialogue promoting and supporting office activities and events

What is in it for you?

  • Work with the global leader in health and benefits and human resources consulting; you will work with some of the brightest thinkers in the industry
  • The opportunity to contribute intellectual capital and leadership as part of a global organization developing solutions for today’s and tomorrow’s toughest challenges
  • Work with collaborative successful colleagues who truly care about the work and each other while maintaining work life balance
  • A company with a strong brand and strong results to match

What you need to have:

  • 15+ years of experience in a consulting environment with proven ability to generate revenue by acquiring new clients
  • Experience managing and developing a team of consulting professionals
  • Strong sales and marketing skills plus the ability to market communication strengths successfully
  • Prior client management and growth experience required
  • Prior leadership/management experience required
  • Knowledge of Career, Health, & Wealth service areas

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers

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CEO of Mercer
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Martine Ferland
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Our purpose is to make a difference in peoples' lives and this is what our business and company culture are rooted in. It dictates our values and allows us to do best by our people, clients and shareholders alike.

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DATE POSTED
June 2, 2023

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