Job details

Office Services Assistant (Contractor)

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here.

The Office Services Assistant performs a wide variety of clerical and administrative duties. The main focus of this position will be oversight of the copy/mail center and copy/support areas and related equipment. This position will work with office attorneys and staff to provide a high level of customer service and support, while consistently producing an excellent work product.

JOB DESCRIPTION

GENERAL

Central duplicating, including copying, scanning, faxing, laminating, compiling notebooks, and creating custom tabs as needed;
Coordinate courier deliveries; maintain delivery log, ensuring Standard Operating Procedures are followed;
Receive and distribute mail inclusive of US mail and overnight carriers (i.e. FedEx);
Oversee maintenance calls of Xerox machines and Xerox supply orders;
Provide proactive toner replenishment for all Xerox and printer devices;
Provide level 1 service and preventative maintenance on all Xerox related equipment;
Laise with Xerox management to provide monthly metrics and usage information for reporting and billing purposes;
Maintain printer stations neat, organized and fully stocked;
Maintain the general appearance of war room, file rooms and office services room and closet;
Set up visitor offices for guests;
Monitor supply inventory and submit supply order requests;
Occasional assistance with general office appearance and hospitality functions;
Serve as fill-in for hospitality functions;
Assist with reception coverage as needed;
Other administrative responsibilities as requested.

CUSTOMER SERVICE

Responds to customer/client requests in a professional manner.
Identifies and responds to customer/client issues/problems in a timely manner, and seeks feedback/follow-up as appropriate.
Builds effective working relationships as appropriate.

FIRM KNOWLEDGE

Demonstrates knowledge of the firm’s culture, practices, business, and structure.
Demonstrates knowledge and adherence to basic firm policies, procedures and processes.
All members of the firm are encouraged to participate in our Global Citizenship program.

INITIATIVE

Takes initiative beyond routine responsibility.
Seeks out and accepts new responsibilities.
Seeks development opportunities to enhance skills.

ACCOUNTABILITY

Owns mistakes and takes corrective action.
Meets work deadlines as assigned.
Meets firm standards for attendance and punctuality.

WORK MANAGEMENT

Works well independently.
Demonstrates dedication to producing quality work product.
Pays attention to detail when completing work assignments.
Organizes and prioritizes workload appropriately.
Utilizes resources appropriately to complete work in the most efficient manner.
Cooperates and demonstrates flexibility when facing change.

COMMUNICATION

Interacts effective and courteously, in person, by telephone, and in writing with attorneys, supervisors, co-workers, and other business professionals.
Proactively communicates the status of work.
Understands the need to ask questions and seek guidance.
Expresses thoughts clearly, accurately, and concisely, both verbally and in writing.

TEAMWORK

Builds effective relationships with coworkers.
Participates and contributes fully as a team member.

TECHNOLOGY

Utilizes available technology to carry out job responsibilities.
Determines most appropriate technology to accomplish a given task.
Seeks ways to utilize technology to improve efficiency.

QUALIFICATIONS

Law firm experience preferred.
Attention to detail and good organizational and analytical skills.
Flexible attitude and the ability to deal well with changing assignments and priorities.
Flexible for overtime.
Ability to multi-task.
Professional appearance and demeanor.
Ability to lift 30 pounds.

HOURS

Core hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., including one hour for lunch, with overtime as required.

This job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined.

Hogan Lovells is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by law.

Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information or protected Veteran status.

By Hogan Lovells

It's likely you didn't see it in the wedding announcement section of your local newspaper, but Hogan Lovells is the result of a legal union of sorts. Formed in 2010 from the merger of law firms Hogan & Hartson LLP and Lovells LLP, the firm employs...

17 jobs

MATCH

Calculating your matching score...

FUNDING

Private

INDUSTRY

Legal

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in London, United Kingdom

DATE POSTED