Parts Specialist Counter

We are seeking a skilled parts specialist to join our nationally recognized team at our Cleveland, OH, location. At Ohio Peterbilt, a division of Ohio Machinery Co., we're not just about trucks; we're about building futures. As part of our commitment to excellence, we invest in our employees through comprehensive training and development programs, ensuring they have the skills to excel in their roles. We also offer competitive benefits that support both your professional and personal growth. Grow your career–apply today!

JOB SUMMARY: 

The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, such as receiving parts calls, greeting, and assisting walk-in customers, completing all paperwork, and processing it accordingly, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving, and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks surrounding contamination control and strongly focus on safety.

JOB QUALIFICATIONS:

• Education: A high school diploma or equivalent is required.
• Experience: Must have one or more years of warehouse and inventory experience, some of which should have been in a mechanical parts environment. Knowledge and experience with CAT heavy equipment and diesel engine parts are also preferred.

KEY COMPETENCIES:

• Strong Communicator: possess excellent written and verbal communication skills.
• Self-motivated & Detail-Oriented: with strong organizational, multi-tasking, and time-management skills.
• Customer Service Excellence: Providing outstanding service to all customers.
• Computer Skills: Basic computer skills including Microsoft applications.

EMPLOYEE BENEFITS

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonuses.

Join our team at Ohio Peterbilt and take the next step in your career journey. Apply now and be part of a company that values innovation, teamwork, and personal growth!

PHYSICAL REQUIREMENTS:

• Manual Dexterity: Regular repetitive use of hands, wrists, and fingers will be required.
• Mobility: Frequently required to sit or stand for prolonged periods. Occasionally will stoop, bend, kneel, crouch, reach, and twist.
• Strength: May occasionally lift and/or move up to 50 pounds of weight.
• Vision: Specific vision abilities include color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: The noise level can vary from quiet in office settings to moderate or loud in other situations, with sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.