Account Executive (West Coast)

About Okendo

We believe happy customers make the best marketers.

That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.

Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.

Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 12,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.

Position Summary

As an Account Executive on the Revenue team, you will manage SMB and Mid-Market sales prospects through Okendo’s sales process. You will manage outbound campaigns, convert leads into demos, and practice a value-selling approach to meet and exceed sales targets.

How you'll create impact:

Meet and Exceed Sales Targets:

Meet or exceed quarterly MRR sales quota as assigned by management

Convert leads generated from campaigns into sales demos and opportunities.

Manage and close all SMB and Mid-Market inbound opportunities.

CRM Hygiene:

Follow best practices for sales processes and key SLAs within Hubspot.

Maintain accuracy of all prospect information and data collected throughout the sales lifecycle.

Maintain sales pipelines to ensure proper weekly, monthly, and quarterly forecasting.

Value-Based Selling:

Analyze prospect’s needs and requirements to provide customized solutions that provide the most value.

Collaborate with internal teams to tailor products and services to meet prospect’s objectives.

Assist in creating compelling sales presentations that showcase the value proposition.

Present solutions to clients in a clear and persuasive manner.

Client Relationship Management:

Develop and maintain strong, trust-based relationships with prospects.

Act as the primary point of contact, ensuring prospect satisfaction and loyalty.

Business Opportunity Identification:

Meet or exceed opportunity prospecting goals.

Manage and iterate upon Okendo’s outbound motions.

Collaboration:

Collaborate with senior team members to develop and execute effective sales strategies.

Seek guidance and actively contribute to the overall success of the sales team.

Industry Awareness:

Stay updated on industry trends, market dynamics, and emerging technologies.

Continuously expand product knowledge to effectively communicate the value proposition.

Additional responsibilities as otherwise instructed

What we need from you:

Bachelor's degree in Business, Sales, or related field.

1-4 years of experience in SaaS sales

Strong communication and interpersonal skills.

Eagerness to learn and adapt in a fast-paced sales environment.

Basic understanding of technology and its applications, especially G-Suite.

Goal-oriented mindset with a passion for sales

Shopify ecosystem experience preferred

Hubspot Experience preferred

Workplace Benefits:

Data-backed and validated compensation strategy

100% employer-paid coverage of employee health insurance

Comprehensive dental and vision coverage

4 weeks of PTO; carryover allowed

11 holidays

Sick, bereavement, and jury duty paid time off

12 weeks of Paid Family Leave

Feedback driven culture

Exposure to the biggest and best ecommerce brands globally

Work remotely in the USA or from a local WeWork

What We Value:

One Team

We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates.

Champion the customer

Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions.

Strive for Excellence

We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve.

Extreme Ownership

We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems.

Integrity Always

We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise.

Always Day One

It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt.

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