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Clinical Health Facility Surveyor III

Job Posting Title

Clinical Health Facility Surveyor III

Agency

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization

340 Medical Facilities Service

Job Posting End Date (Continuous if Blank)

April 29, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

The annual salary for this position is up to $75,000.00, based on education and experience.

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

  • Generous state paid benefit allowance to help cover insurance premiums.
  • A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
  • Flexible spending accounts for health care expenses and/or dependent care.
  • Retirement Savings Plan with a generous match.
  • 15 days of vacation and 15 days of sick leave the first year for full time employees.
  • 11 paid holidays a year.
  • Student Loan repayment options & tuition reimbursement.
  • Employee discounts with a variety of companies and venders.
  • Longevity Bonus for years of service

Job Description

Location: Central Office; 123 Robert S Kerr Ave OKC, OK

Salary: up to $75,000.00, based on education and experience

Full Time /Part Time: Full-time

Work Schedule:  Monday to Friday

Primary Hours: 8:00 am to 5:00 pm

Position Description: 

Positions in this job family are assigned responsibilities for performing technical licensure, certification surveys, and complaint investigations for a variety of health facilities; evaluating the care provided residents/patients/clients by licensed or registered facility staff; and providing consultative and technical assistance to health facilities and laboratories regarding professional standards of practice; and ensuring compliance with federal and state laws and regulations.

Position Responsibilities/Essential Functions:

  • Based on the licensed or registered professional status of the incumbents applies knowledge of professional standards of practice to observe, analyze, and evaluate the provision of nursing, dietary, social, laboratory, and pharmaceutical services as well as respiratory, speech, physical and occupational therapy services for adherence to professional standards of practice.
  • Reviews facility compliance history; conducts entrance interview with facility administrator or representative providing explanation for survey and conducts exit interview to discuss problems and deficiencies; tours interior and exterior physical environment of facilities for required equipment, supplies, maintenance, water temperature, and sanitation; evaluates administrative records to include policies and procedures, staffing logs, in-service programs, and medical records in order to ensure compliance with regulations.
  • Employs sampling methodology to select residents/patients/clients for in-depth evaluation of the care and service needs of the residents/patients/clients versus the care and services provided.
  • Interviews residents/patients/clients, family members, and facility personnel, and others to obtain and document information regarding residents/patients/clients care and/or to respond to complaints.
  • Evaluate the administration of health facilities to determine if policies and procedures comply with federal and state statutes and regulations.
  • Completes required forms and reports, which detail deficiencies noted during facility survey.
  • Investigates allegations and makes determinations of resident/patient/client abuse and neglect; makes determinations of immediate jeopardy in which immediate corrective action is necessary because a facility practice has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident/patient/client; makes determinations of actual harm in which a facility practice has cause a negative outcome that has compromised the resident’s/patient’s/client’s ability to maintain and/or reach his/her highest practicable physical, mental, and psychosocial well-being.
  • Recommends action as to certification or licensure renewal, non-renewal, or termination/revocation; relocates residents/patients/clients in the event of an administrative order for the emergency relocation of residents/patients/clients; testifies to inspection findings at hearings or in court proceedings.
  • Provides technical assistance to facilities in areas of expertise; describes observed deficiencies to appropriate facility staff and provides consultation relative to improvements needed to comply with regulations.
  • Being present in the office is an essential function of this job
  • Other duties as assigned

Other Duties

  • Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
  • Works effectively in team environment, participating and assisting their peers.

Minimum Qualifications:

Requirements at this level consist of registration as a Medical Technologist with the American Society of Clinical Pathologists, plus six years’ experience as a Registered Medical technologist; or a bachelor’s degree and possession of a valid permanent Oklahoma license as a medical practitioner issued by the Oklahoma Board of Medical Licensure, plus six years of professional experience as a licensed medical practitioner; or possession of a valid permanent Oklahoma license as a social worker issued by the Oklahoma State Board of Licensed Social Workers, plus six years of professional experience as a licensed social worker; or possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice  practical nursing, or, Licensed Practical Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC) and eight years of experience as a licensed practical nurse in a health care setting; or possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing, or, Licensed Practical Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC) and seven years of experience as a registered nurse or a bachelor’s degree in nursing and six years of experience as a registered nurse; or a combination equivalent of education substituting the completion of a post baccalaureate degree for one year only of the required experience.

Valued Knowledge, Skills and Abilities

Knowledge, Skills and Abilities required at this level include those identified at Level II plus knowledge of residents/patients/clients relocation protocols.  Ability is required to facilitate the relocation of residents/patients/clients; to independently perform facility investigations; to provide individual instruction, encouragement, and guidance to surveyors while functioning as a preceptor to surveyors in training; and to lead a team of surveyors in the conduct of a facility survey.

Application Requirements:

  • If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
  • All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Physical Demands and Work Environment:

This position is set in an office environment.  While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach.  Being present in the office is an essential function of this job.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Average salary estimate

$75000 / YEARLY (est.)
min
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$75000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Health Facility Surveyor III, OKGov

The Oklahoma State Department of Health is on the lookout for a Clinical Health Facility Surveyor III to join our vibrant team in Oklahoma County. If you have a knack for ensuring the highest standards in health facilities, this might just be your dream job! As a Clinical Health Facility Surveyor III, you'd dive into the nitty-gritty of technical licensure and certification surveys, along with conducting thorough complaint investigations across various health facilities. Your role will entail evaluating the care provided to residents and patients by licensed professionals, while offering valuable guidance on compliance with health regulations. You'll get to collaborate with diverse teams, perform in-depth evaluations, and contribute to the mission of promoting health across Oklahoma. And it doesn’t stop there; we value teamwork and respect, ensuring that everyone feels included and supported while striving towards our shared goal of public health. Plus, you'll enjoy a competitive salary of up to $75,000 based on your experience and education. With perks like generous paid leave, health care benefits, a retirement savings plan, and professional development opportunities, we think you’ll find a rewarding career with us. So, if you’re passionate about health and ready to make a difference, come join our team at the Oklahoma State Department of Health and help us lead our community towards a healthier future.

Frequently Asked Questions (FAQs) for Clinical Health Facility Surveyor III Role at OKGov
What are the main responsibilities of a Clinical Health Facility Surveyor III at the Oklahoma State Department of Health?

As a Clinical Health Facility Surveyor III at the Oklahoma State Department of Health, your responsibilities will include conducting technical licensure and certification surveys, investigating complaints, evaluating care provided by licensed staff, and ensuring compliance with federal and state health regulations. You'll also provide consultative support to facilities and engage in interviews to gather information relevant to patient care.

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What qualifications are required for the Clinical Health Facility Surveyor III position at the Oklahoma State Department of Health?

To qualify for the Clinical Health Facility Surveyor III position, candidates must be a registered Medical Technologist, a licensed medical practitioner, or possess a valid Oklahoma social worker license, with a minimum of six years of relevant professional experience in their field. Alternatively, candidates with a valid nursing license must have either seven or eight years of experience, depending on their educational background.

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What is the salary range for the Clinical Health Facility Surveyor III position at the Oklahoma State Department of Health?

The salary for the Clinical Health Facility Surveyor III position at the Oklahoma State Department of Health is up to $75,000 annually, determined based on the candidate's education and experience. This ensures that you are compensated fairly for your expertise and contributions to health survey activities.

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What benefits does the Oklahoma State Department of Health offer to Clinical Health Facility Surveyor III employees?

The Oklahoma State Department of Health offers a competitive benefits package for Clinical Health Facility Surveyor III employees that includes state-paid health insurance premiums, flexible spending accounts, a retirement savings plan with a generous match, generous vacation and sick leave, tuition reimbursement, and employee discounts. These benefits are designed to support your overall well-being and professional growth.

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What skills are essential for success as a Clinical Health Facility Surveyor III at the Oklahoma State Department of Health?

Success as a Clinical Health Facility Surveyor III at the Oklahoma State Department of Health requires a strong understanding of compliance standards, excellent analytical skills, and the ability to conduct thorough evaluations. You'll need strong communication skills for effective interaction with healthcare staff and clients, the ability to lead investigations, and a team-oriented mindset to work collaboratively with peers.

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Common Interview Questions for Clinical Health Facility Surveyor III
Can you explain your experience with conducting facility surveys as a Clinical Health Facility Surveyor III?

In my previous role, I conducted comprehensive facility surveys by reviewing compliance histories, performing in-depth interviews with staff and clients, and collecting data for analysis. My approach was detail-oriented and focused on identifying areas for improvement while ensuring that quality care standards were met.

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How do you handle conflict during your surveys, especially when facing non-compliance?

I believe in a calm and professional approach when handling conflict. During surveys, I stay objective and fact-based, providing clear examples of non-compliance while facilitating constructive discussions with facility staff to work toward solutions and improvements.

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What methods do you use for evaluating care services in health facilities?

I utilize a combination of interviews, record reviews, and observational assessments to evaluate care services. Sampling methodology helps ensure that I have a representative understanding of care quality and can provide an accurate assessment of compliance with standards.

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Describe a challenging investigation you managed and the outcome.

One challenging investigation involved a complaint concerning patient neglect. I gathered testimonies from multiple parties and reviewed medical records meticulously. The findings led to significant changes in facility procedures, ultimately improving care quality and compliance.

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How familiar are you with federal and state health regulations related to your role?

I have extensive knowledge of both federal and state health regulations, regularly attending training sessions and staying updated with changes to ensure that my evaluations are compliant. Understanding these regulations is crucial for performing surveys and ensuring high standards of care.

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What communication strategies do you employ when dealing with facility administrators?

I focus on building rapport with facility administrators through transparent communication, ensuring they understand the survey process and findings. This partnership approach fosters collaboration in addressing any deficiencies observed during the survey.

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Can you provide an example of how you’ve implemented improvements in a facility based on your findings?

In a past survey, I identified issues with staff training. I worked closely with the facility's administration to develop targeted training programs, and upon a follow-up survey, I found a marked improvement in compliance and quality of care.

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How do you prioritize your tasks during multiple ongoing surveys?

I prioritize tasks based on urgency and compliance risks. I create a structured plan that allows me to allocate sufficient time for each survey while ensuring that I remain adaptable to address any urgent issues that arise.

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What steps do you take when you find immediate jeopardy during a survey?

If I identify immediate jeopardy, my first step is to ensure patient safety by informing the facility administrator and taking necessary actions. Following this, I document my findings meticulously and provide recommendations for corrective actions to prevent further risks.

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How do you maintain your professional development in the healthcare compliance field?

I prioritize continuous learning through attending workshops, webinars, and conferences relevant to healthcare compliance. This keeps me informed about best practices, emerging trends, and regulatory changes, which I can apply to enhance my effectiveness as a Clinical Health Facility Surveyor III.

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Full-time, on-site
DATE POSTED
April 15, 2025

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