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Director, CIAM & IAM Enablement

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

 

Director, CIAM & IAM Enablement 

The Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a- Service solutions through identifying and resolving risks to the employees, product, and most importantly, our customers. With the ever-increasing pace of cloud application adoption, companies are struggling to find ways to accurately assess risk and act at the speed of their business.

As the Director, CIAM (Customer Identity) & IAM Enablement you will oversee the building and execution of a world-class, comprehensive Enterprise Identity service to empower and harden Okta’s business. You will be providing strategic guidance and coaching team members to grow in their roles. You will lead the team to be Okta’s first and best customer by implementing Okta capabilities and partnering closely with Okta & Auth0 Product teams to enhance our offerings.

The successful candidate will be a leader with experience in software development, strong communication skills with in-depth knowledge of IAM security concepts, models, and practices. You will have prior experience leading teams and partnering with global business stakeholders.  

Job Responsibilities

  • Lead a team of highly technical professionals who understand security best practices and build world class CIAM/IAM solutions. 
  • Partner with your peers in Security, Product Management and Development, Business Technology, and Engineering to deliver world class IAM solutions to secure the business and enable Okta’s & Auth0 workforce and non-workforce identities. 
  • Become a product expert by implementing the newest features and providing feedback to enhance our products.
  • Provide support to compliance audit and assessment efforts to support evidence collection and auditor walk-throughs, and related compliance and security documentation.
  • Collaborate with cross-functional technical teams to deliver creative solutions to complex global, CIAM/IAM challenges and business requirements.
  • Lead software development and automation initiatives to reduce manual tasks for support teams and enable the business to accomplish repeatable CIAM/IAM requests via self service.

Qualifications

  • You have at least 10 years of information technology and/or information security experience
  • Demonstrated experience building and leading a team of software engineers
  • Experience with and understanding of Authentication and Authorization technologies and specifications like  SAML 2.0, OAuth and OIDC. 
  • Experience working with more than one of the following technologies: Java, NodeJs, Typescript, AWS (Lambda, EventBridge, SQS, SNS, API Gateway, DynamoDB, Secrets Manager/Parameter Store, EC2 Instances, AppFlows, StepFunctions, Kinesis), React, Scripting Languages (Python, Shell), Databases (DynamoDB, PostGreSQL), Terraform, Serverless architecture, Unit Testing Frameworks (JUnit, Mockito)
  • Proven ability to deliver timely and flawless execution on time and on budget with complex projects within an expedited timeline with high executive visibility
  • Demonstrated ability to partner with cross functional teams 
  • Mentor and coach the team on the security and business requirements, technical specifications and being able to explain to the team the requirements / controls in simple terms. 
  • Outstanding listener, great presenter, terrific interpersonal and communication skills with strong ability to influence other teams to get things done, with diplomacy and without formal authority.
  • You are able to independently operate and take a proactive approach to your projects.


 
Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

#LI-REMOTE

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:
$199,000$299,000 CAD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/

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Average salary estimate

$249000 / YEARLY (est.)
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$199000K
$299000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, CIAM & IAM Enablement , Okta

Joining Okta as the Director of CIAM & IAM Enablement means stepping into a pivotal role at the heart of The World’s Identity Company. Now, more than ever, businesses require a robust and strategic approach to identity management, especially with the rapid adoption of cloud applications. In this role, you will lead a team of talented professionals, guiding them through the complexities of Customer Identity and Access Management (CIAM) and Identity and Access Management (IAM). Your mission will be to create and execute an enterprise identity service that not only meets compliance and security requirements but also enhances user experience and satisfaction. As you work closely with product teams and other stakeholders, your insights and expertise will directly influence how Okta delivers top-notch solutions. You will have the opportunity to foster talent, mentor your team, and contribute to an innovative culture while ensuring that our systems meet the highest security standards. This is not just a position but a chance to shape the future of identity management at Okta, encouraging continuous learning and improvement within your team. If you are passionate about technology and its role in security, and if you have experience in software development and a solid understanding of IAM best practices, we want you on board. So come empower yourself and others in a workplace that values diversity and forward-thinking strategies. Let’s build a world where identity belongs to everyone, together!

Frequently Asked Questions (FAQs) for Director, CIAM & IAM Enablement Role at Okta
What qualifications do I need to apply for the Director, CIAM & IAM Enablement position at Okta?

To apply for the Director, CIAM & IAM Enablement role at Okta, candidates should have a minimum of 10 years of experience in information technology or information security. You should have demonstrated experience in leading software engineering teams and a strong understanding of authentication and authorization technologies. Familiarity with multiple programming languages and cloud technologies is also essential.

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What does the Director, CIAM & IAM Enablement role involve at Okta?

The Director, CIAM & IAM Enablement role at Okta involves leading a team tasked with building and implementing world-class CIAM and IAM solutions. You will collaborate with various departments, enhance product offerings, drive compliance efforts, and spearhead development initiatives to streamline identity management processes.

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How does Okta support professional development for the Director, CIAM & IAM Enablement?

At Okta, professional development is vital. As a Director, CIAM & IAM Enablement, you will have opportunities for coaching and mentoring, contributing to both your professional growth and that of your team. Additionally, Okta offers diverse benefits and resources to ensure employees are empowered in their career paths.

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What are the main responsibilities of a Director, CIAM & IAM Enablement at Okta?

As the Director, CIAM & IAM Enablement at Okta, your main responsibilities include leading a technical team, collaborating with cross-functional groups to deliver IAM solutions, ensuring compliance with security standards, mentoring staff, and fostering innovation in identity management practices.

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What tools and technologies would I work with as Director of CIAM & IAM Enablement at Okta?

In the Director, CIAM & IAM Enablement role at Okta, you will work with a variety of tools and technologies including SAML 2.0, OAuth, OIDC, as well as programming languages like Java, NodeJs, and AWS services such as Lambda and DynamoDB. Familiarity with these technologies is crucial for successfully executing your responsibilities.

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What makes Okta a unique workplace for a Director of CIAM & IAM Enablement?

Okta stands out as a unique workplace due to its commitment to diversity, equity, and inclusion, as well as its focus on innovation and integrity. As a Director, you will be part of a culture that embodies continuous learning, encourages diverse perspectives, and values strategic thinking within the realm of identity management.

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What are the growth opportunities for the Director, CIAM & IAM Enablement position at Okta?

The Director, CIAM & IAM Enablement position at Okta offers significant growth opportunities. You will be at the forefront of identity management innovation, have the chance to influence company strategies, mentor emerging leaders in the field, and play an integral role in shaping the future of IAM and CIAM solutions.

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Common Interview Questions for Director, CIAM & IAM Enablement
Can you explain your experience with Identity and Access Management technologies?

When answering this question, you should provide specific examples from your past roles where you implemented IAM solutions. Discuss the technologies you used, the challenges you faced, and the outcomes of your projects.

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How do you lead a team through compliance audits in CIAM/IAM?

To approach this question, discuss your strategic methods for preparing your team for compliance audits. Highlight your experience in documenting processes, training your team, and collaborating with internal audit teams to ensure a smooth process.

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What strategies do you use to enhance team performance in technical environments?

When responding, emphasize your mentorship approach, how you set clear objectives, provide constructive feedback, and foster an innovative environment that encourages team collaboration and growth.

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Describe a complex project you led in your previous position.

Share details about a specific project, including your role, the team dynamics, the challenges you faced, and how you navigated them to lead the project to success. Focus on metrics and outcomes to demonstrate your effectiveness.

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How do you stay updated with IAM technology advancements?

Discuss your proactive strategies for staying current with industry trends, such as attending conferences, engaging with professional networks, subscribing to relevant publications, or participating in online courses.

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How would you communicate technical concepts to non-technical stakeholders?

You should express your ability to simplify complex technical terms into relatable concepts. Provide an example of how you effectively communicated security requirements or project statuses to non-technical audiences in your previous roles.

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What is your experience with cloud technologies related to CIAM/IAM?

In your response, detail the cloud technologies you have worked with, the projects where you employed them, and your understanding of how they integrate with CIAM/IAM solutions. Highlight the benefits these technologies brought to your projects.

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Can you describe your approach to mentoring team members?

Explain your mentoring style, emphasizing your commitment to continuous development. Provide examples of how you have successfully supported colleagues in their growth while fostering an inclusive and collaborative environment.

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What metrics do you track to measure the success of CIAM/IAM initiatives?

Discuss the various KPIs you focus on, such as user engagement rates, time-to-resolution for identity issues, compliance metrics, and system uptime. Provide examples of how you have used data to drive decisions in previous roles.

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How do you handle conflicts within your team?

When answering, describe your conflict-resolution strategies, such as open communication, understanding different perspectives, and finding common ground. Provide an example where you successfully resolved a conflict to strengthen team dynamics.

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Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.

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CULTURE VALUES
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Family Coverage (Insurance)
Medical Insurance
Mental Health Resources
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 24, 2024

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