Group Product Manager, Enterprise Federations (Customer Identity)

The Okta Customer Identity Cloud Product Team

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

The Okta Customer Cloud Identity and Access Management (IAM) product team creates and delivers the cutting-edge identity solutions used by all our customers. This includes authentication with Universal Login, end-user self-service flows, federations, risk detection and response, cryptographic services, session management, protocols, pipeline, user management, authorization, and more. As a member of the team, you will interact with the best and brightest identity product managers in the industry as well as with architects, engineers, the field team, product marketing, and customers to identify opportunities and prioritize work streams that will create the identity solutions of the future.

The Senior Product Manager, Enterprise Federations Opportunity

In Customer Identity & Access Management (CIAM), enterprise federation plays a central role in enabling B2B and SaaS businesses to successfully onboard, manage, and securely support their business customers and their end-users.

Auth0 by Okta tenants can have millions of user records per customer, often split across thousands of enterprise federations with third-party identity providers (IdPs). Customers include some of the largest companies in the world, each requiring the need for storing, updating, synchronizing, and referencing robust user data from their customers’ IdPs.

Okta has a unique vantage point in that we have best-in-class solutions for both Customer and Workforce identity - connecting these two clouds to provide secure and automated user and privilege synchronization will be a key piece of our strategy to drive the next generation of identity and access management capabilities.

The candidate selected for this role will have a strong technical background and understanding of identity federation protocols and best practices. This is an individual contributor role reporting to the director of product management for B2B SaaS Identity.

What you’ll be doing 

• Inspires and aligns the product team to deliver the outcomes in an efficient, iterative manner
• Defines pragmatic, iterative requirements aligned with company goals, including the scope & acceptance criteria (the what) and the business need driving them (the why) with clarity
• Identifies new opportunities for advancing the platform's capabilities to deliver subscriber value and generate revenue. 
• Leads the effort for product and technical discovery with internal and external stakeholders, drives customer conversations and communicates tradeoffs
• Keeps on top of cross-functional initiatives and how those needs may impact IdP integrations; anticipating limitations and defining effective solutions that scale
• Defines roadmap at a strategic and technical level in order to balance differentiated new federation capabilities with IdP updates, maintenance, etc. 
• Being the expert in the room when it comes to secure standards for sharing user data across applications and businesses

What you’ll bring to the role

• 8+ years technical/engineering background or experience solving for enterprise federation scenarios, directory provisioning & integrations, user data synchronization, etc. across cloud and hybrid environments
• 8+ years experience as a Product Manager in a B2B software company
• Federated identity experience is required; must have deep experience with authentication, profiling, attribute mapping, OIDC, OAuth, SAML, SCIM, etc.
• Deep understanding of and experience working with the nuances of how different identity providers implement SAML, OIDC / OAuth2, and SCIM standards
• A keen understanding of the industry and state of the art surrounding user directories and how large enterprises interact with them at scale is essential
• Experience using developer tools/platforms and shipping features for developers
• Credible Product Management craft as assessed by peer ICs and leadership
• Excellent communication skills - both written and presentation
• Capable of developing a strong, positive relationship with technical field teams
• Learning mindset; curious and seeks data, and encourages this in others
  
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