Job details

Customer Service Agent (Ukranian Speaker)

OKX, a world-leading digital asset trading platform, is seeking a Customer Service Agent (Ukranian Speaker) to provide professional and courteous customer service through various channels. Join us to be part of an innovative team devoted to changing the world through blockchain technology.

Skills

Fluency in English and Ukranian
Strong communication and problem-solving skills
Ability to work independently and in a fast-paced environment
Excellent time management and multitasking abilities

Responsibilities

Interacting with global customers via email, chat, voice, and social media to address inquiries and issues
Liaising with internal and external stakeholders to handle complaints and feedback
Maintaining knowledge of company products to effectively communicate with customers
Building and maintaining strong relationships with company partners and external stakeholders
Escalating queries to supervisors as needed

Education

Diploma from college or above

Benefits

Competitive remuneration package
Yearly Bonus
Opportunities for growth and promotion
Employee engagement and recognition programs
Multinational working environment

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OKX Glassdoor Company Review

3.9

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CEO of OKX

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By OKX

OKX is a leading global cryptocurrency spot and derivatives exchange founded by Star Xu in 2017. We are recognized as the second biggest crypto exchange by trading volume, serving over 50 million people globally.

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