Engineering Manager, Security (Blue Team)

NYC Or RemoteEngineering – Security /Full-Time /Remote

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Reporting to the Security Engineering Director, the Engineering Manager for Security Engineering will lead the Olo Security Blue Team and manage the security defenses that allow our systems to keep running while protecting the data of our clients and their customers.

You will help us fortify our defenses and protect the systems that allow people to order their food quickly and securely. If you are passionate about reducing risk while supporting innovation we encourage you to apply!

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
• You will recruit, develop, and scale a team of world-class security engineers, providing strategic and tactical oversight to the team and the program.
• Support a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
• Collaborate with customers and partners to strengthen their security posture.
• Drive ongoing optimizations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
• Ultimately, you will keep team and customer data secure by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
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• Information Protection
• Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls
• Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
• Oversee Threat Hunting program to detect and mitigate advanced threats
• Manage non-event-driven security reviews, including concept reviews, design reviews, patching, firewall rules, and system configuration checks.
• Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse
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• Incident Detection and Response
• Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
• Coordinate the detection and response to attacks through all incident phases.
• Ensure incident reports are accurate, detailed and relevant.
• Monitor, detect, and remediate misconfigurations and security risks across our cloud environments. 
• Participate in a 24/7 on-call rotation.
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• Security Services
• Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.

What We'll Expect From You

• 5+ years of Security Engineering, Security Operations or Security Architecture experience
• CISSP, GCIH or similar certification preferred
• Experience managing distributed teams consisting largely of remote engineers
• Experience complying with PCI-DSS and other compliance and regulatory standards
• Experience with attacker tactics, techniques and procedures
• Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
• Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
• Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
• Deep understanding of operating system, networking and application concepts
• Experience hardening Windows, MacOS, Linux Containers and Kubernetes
• Familiarity with AWS security best practices and Infrastructure-as-Code
• Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
• Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers
• Ability to work during critical incidents or to support coverage requirements

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, fully paid health, dental and vision care premiums, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $162k-230k annually depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

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