Revenue Operations Analytics Manager (NYC or Remote)

We are seeking a highly skilled and experienced Revenue Operations Analytics Manager to join our team and take ownership of our data analysis and reporting efforts. The ideal candidate is a detail-oriented professional with a passion for transforming complex data sets into actionable insights. 

Reporting to the Director of Strategy & Analytics, you will collaborate with cross-functional teams, including product, marketing, operations, and finance, to provide strategic recommendations and drive data-related initiatives. Your expertise in data analytics and data visualization will contribute to the success of our business and help us make data-driven decisions.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Participate in Olo’s data architecture and governance efforts 
• Create & maintain single source of truth for enterprise data dictionary 
• Become subject matter expert in end to end enterprise data flow 
• Lead data council meetings while keeping accurate agenda, notes and action items from meetings
• Provide cross functional Program management support for data changes across different systems 
• Collaborate with stakeholders to define business requirements and develop effective data-driven solutions to address them
• Design, implement, and maintain data models, dashboards, and reports to track and monitor key business metrics
• Identify and analyze data quality issues, and implement solutions to ensure accurate and reliable data
• Stay updated with the latest industry trends, tools, and best practices in data analytics, and proactively share knowledge and insights with the team

What We'll Expect From You

• 6+ years of proven experience as a Data Analyst , systems analyst, or similar role, preferably in a b2b SaaS environment
• Bachelor's or Master's degree in a relevant field such as Mathematics, Statistics, Computer Science, or a related quantitative discipline
• Extensive Experience with Salesforce is required
• 6+ years of SQL experience 
• Strong knowledge of databases and experience in querying and working with large datasets
• Proficiency in data visualization tools like Tableau, Looker, or similar platforms
• Excellent problem-solving and critical-thinking skills, with the ability to analyze complex data sets and distill actionable insights
• Strong communication skills, with the ability to effectively present complex findings and recommendations to non-technical stakeholders
• Self-motivated and proactive, with the ability to work independently and collaborate effectively within a team

Nice to Have

• Experience with data dictionary tools like Collibra
• Experience with ETL tools like FiveTran 

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $99,935 - $143,277 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.