Xstore Support

The X-Store(L1) Support Consultant will apply their specialized expertise in the area of Stores to help deliver & support successful store-level solutions for clients. They will provide expertise in industry and process areas for the Oracle Retail suite and store products.

Essential Duties and Responsibilities:

• Assist in the definition of project objectives, scope, organization, timelines, and overall approach
• Assist in the definition of system configuration requirements, identify gaps and recommend system modifications and process changes to optimally satisfy store operations requirements using the Oracle Retail stores solutions; leverage the applications for optimized performance and ability to quickly deliver mission-critical data to Stores when it's needed. Oversee the documentation of functional requirements for modifications and support the design process for the client.
• Consider implementation and integration alternatives as relevant
• Maintain detailed knowledge of the functional capabilities and integration points of the Oracle Retail stores solutions.
• Maintain an in-depth understanding of a subset of the following retail concepts: merchandising, inventory management, warehouse management, store operations, planning/forecasting, replenishment, and pricing.
• Participate in workshop sessions for clients to address the store operations process requirements with Oracle Retail functionality.

Requirements :

• 1-2 years of experience.
• Excellent Communication skills.
• Good knowledge of JAVA & frameworks like Spring & hibernate.
• Knowledge of Oracle X-store application.
• Experience in 24*7 functional support and ticket handling.
• Basic knowledge of Oracle DB.
• Should be ready to work in rotational shifts ( Lucrative Allowance + Cab facility).