Store Lead

In shortThis is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and lead the successful launch and ongoing operations of On’s second retail outlet store in North America.As a Store Lead, your passion for delivering exceptional customer service in a fast-paced environment while maintaining a positive work environment for our team will be a core part of driving On’s Direct-to-Consumer (DTC) approach. Your purpose will be to lead a successful launch and manage the ongoing responsibilities of a high-volume, high-visibility, and ever-evolving retail experience.Your mission• Continuously embody and communicate On’s values and brand philosophy to internal team members and external customers• Develop and implement effective sales strategies to drive revenue growth and maintain healthy profit margins by leveraging market trends and customer insights• Oversee outlet inventory control processes to optimize stock levels and reduce excess inventory; track turnover, sell-through, and shrinkage rates to improve inventory management efficiency• Work closely with merchandise planning to optimize assortment• Provide ongoing training, coaching, and feedback to team members to enhance their product knowledge, sales skills when delivering the WOW to our customers, and profitability goals, fostering a culture of continuous learning and improvement• Manage schedules for all store associates, collaborate with our talent team on administrative processes (e.g; payroll, onboarding, career progressions, and recruiting)• Execute product strategy and work closely with our sales planning and trade marketing team(s) for assortment selection and visual merchandising• Support piloting innovative digital solutions in retail environments by working closely with our retail tech and omnichannel team(s)• Act as the in-store troubleshooting expert for On’s store systems• Build and maintain positive relationships within the local community to drive customer engagement, brand awareness, and store traffic• Create an inclusive workplace culture by treating all employees and customers with respectYour story• 3+ years of experience in high-volume retail store, outlet experience preferred• Background in the Sportswear Industry (preferred but not required)• Ability to confidently lead a team, oversee operations, sell product, and drive financial performance• Exceptional organizational skills and aptitude to proactively anticipate future store needs• Entrepreneurial spirit who expects the unexpectedLeadership - Possesses the ability and inclination to lead, influence, and inspire others; motivates, empowers, fosters growth, and provides guidance for individuals in their work.Agility - Readily adapts personal, interpersonal, and leadership behavior. Understands that different situations may call for different approaches.Collaboration and teamwork - Models collaboration across the organization and facilitates an open dialogue with a wide variety of contributors and stakeholders.Problem Solving and resourcefulness- Gets the most out of available resources and secures rare resources others can’t get. Adapts quickly to changing resource requirements.Communication - Delivers messages in a clear, compelling, and concise manner. Actively listens and checks for understanding. Models and encourages the expression of diverse ideas and opinions.Develops talent - Places a high priority on developing others and develops others through coaching, feedback, exposure, and stretch assignments.Cultivates innovation - Moves beyond traditional ways of doing things and Introduces new ways of looking at problems.Continually assesses the market potential of an innovative idea or solution.Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. It also includes stooping, kneeling, and crouching.Travel Requirements: Willingness to travel up to 10% of the time; travel percentage will fluctuate based on business needsWhat We OfferOn is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.Typical cash compensation range for this position inclusive of base + bonus: $88,000 - $110,000. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with a industry leading PTO package, and competitive 401k program. Additional perks and benefits include: 3 paid US holidays (Thanksgiving, Christmas, and New Years) and a plethora of product perks!On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.