Onboarding Experience Specialist (all genders)

Be our next Hero! - Join the world’s leading local delivery platform.

We are looking for an Onboarding Experience Specialist (all genders) to join the Onboarding Experience team on our journey to always deliver amazing experiences.

If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

Your mission:

• You are creating an amazing newbie experience by acting as the co-owner of the communication of the onboarding program for Tech and Product Delivery Hero SE

• You are drafting & leading an engaging learning journey (live sessions, reading material, emails)

• You manage the logistics of the Tech and Product onboarding program and process for our internal stakeholders and involve them in the onboarding process

• You organize and facilitate the global T&P onboarding program

Your heroic skills:

• You gained at least 3+ years of work experience in people operations, software engineering, or another comparable field

• You grasp complex technical concepts quickly and can explain them with ease

• You speak “tech” and “business” and can understand how a complex tech stack can impact and drive business growth

• You enjoy developing, facilitating, and leading training sessions

• You have a proven track record of improving the quality of content

• You have superior attention to detail

• You are fluent in English in both written and verbal communication (Turkish is a plus)

• You have a creative approach to problem-solving with a hands-on mentality

• You are able to collaborate with multiple business and technical stakeholders at various levels

About us:

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. From prepared meals to groceries, flowers, coffee, medicine… we deliver whatever you need. We operate in over 50 countries across Asia, Europe, Latin America, the Middle East and North Africa and are also pioneering quick commerce, the next generation of e-commerce. As one of Europe’s largest tech platforms, we work with a global ecosystem of employees, riders, and partners, and are at the forefront of innovation.

As one of our Heroes, you’ll work in an international and dynamic environment, with other Heroes from every corner of the globe where you can grow and develop your career with the right support, every step of the way. We are building a company that future generations can be proud of and are committed to welcoming everyone to our table. Delivery Hero has a lot to offer when it comes to benefits: we want to empower our Heroes and that means caring about all aspects of their wellbeing, such as: career, community, social, physical and financial. Learn more about our benefits at Delivery Hero here.

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.

Have we sparked your interest? If you are looking for an environment where our company DNA is defined by our values and People Leader Principles, please apply and send us your CV using the online form. Please note, we do not accept applications via email.