Job details

OneTrust Application Engineer

This individual is responsible for consulting, designing and implementation of end-to-end solutions on SaaS privacy governance and management platforms.
You will work with Acxiom and IPG affiliate stakeholders to gather and translate requirements into solutions, through architecture and design artifacts, and provide technical expertise to the project, ensuring both the affiliates and Acxiom’s overall business strategy and technical vision are incorporated into the solution.
You will provide technical support that requires a focus on consulting for proposed changes, process improvements, issue resolution, research of data inquiries, and working closely with internal and affiliate stakeholders.

DUTIES AND RESPONSIBILITIES

Assist in the implementation of OneTrust SaaS Platform and/or manage complex change that significantly impacts an existing solution
Ensure individualized solution incorporates Acxiom’s and affiliate's overall business strategy and technical vision
Engage in project communications with stakeholders using a consultative approach. Anticipate obstacles and recommend solution options. Focus on client value and satisfaction while balancing corporate objectives, feasibility and scalability of solution
Review partner requirements and transform the information into a logical process flow. Research possible approaches, evaluate cost, portability, compatibility, and usability, then engage in most efficient solution method for the changes/solution. Ensure the solution design fulfills functional and technical requirements. Accountable for the accuracy, process, integrity, quality, and stewardship of client solution architecture
Maintain and enhance the roadmap for the solution and maintain that solution roadmap with technical changes and direction including Acxiom standard components as often as possible
Provide direction with technical and business partner requirements and overall project plan as it relates to the solution. Provide input into risk mitigation assessment. Ensure data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs). Monitor solution enhancement/implementation progress to stay abreast of possible issues and future challenges
Maintain domain expertise in Acxiom and affiliate's industry technologies, verticals, and lines of business in order to help align client business needs to products, solutions and services offered. Document and share standard methodologies and case studies
Define and adhere to Acxiom and affiliate's solution standards, estimates, processes, policies, and procedures. Utilize standard methodologies to promote consistency and drives alignment to standards within designated teams. Familiar with other department’s methodologies including project management and development methodologies
Identify areas of process improvement that drive automation, efficiency and standardization and instill that mindset while contributing through others

QUALIFICATIONS

4-year college degree in related field of study or equivalent work experience
Experience architecting, and implementing solutions on the OneTrust platform and it's associated modules, or similar GRC or privacy management platforms
Ability to collaborate with mid to high-level stakeholders and communicate effectively. Ability to adjust communication and presentation styles based on different audiences
Ability to take detailed, highly technical concepts and present in a high-level non-technical fashion. Capable of effectively communicating the business benefits of the solution
Ability to exhibit and demonstrate leadership within a given implementation or major change project and provide technical leadership to the team
Strong written and interpersonal skills

Preferred

Experience working with APIs and Integrations
Ability to manage the troubleshooting of issues and conduct performance tuning, logging
Certifications- ITIL, OneTrust professional and OneTrust Expert certifications, CIPT certification, CIPPE or CIPM
Experience with general privacy and data security concepts (GDPR, CCPA, CPRA, Vendor Risk Management)

Why Acxiom? We pride ourselves on cultivating an environment that is inclusive, flexible, and full of opportunities for growth. Many of our associates stay at Acxiom for decades, which speaks to our love for and dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work, Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS the place for you!

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Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice

here

Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact

recruit@acxiom.com