Education Strategy & Ops

About the Team

The Education team's core mission is to drive access to AI throughout the global education and workforce sector, revolutionizing how learning happens through the transformative power of AI. Our focus is on delivering exceptional experiences for educators, students, and institutions, through both B2C and B2B channels. We are deeply committed to understanding the unique needs of the education sector, driving innovative use cases, and ensuring AI benefits all learners across diverse educational contexts.

About the Role

We are looking for a founding member of the team, responsible for fostering engagement and generating impact throughout the entire education customer journey.  You will leverage your strategic mindset, analytical abilities, and industry expertise to deliver business impact, grow engagement, and foster innovation.  Your role will involve leveraging quantitative skills and exceptional project and stakeholder management to deliver lasting and direct business impact. You’ll achieve this through close partnerships with sales, marketing, product, engineering, support, and other stakeholders across the company.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Be accountable for key performance indicators of the reach and impact of the education sector

• Serve as a key operating partner to the GM of Education & cross-functional partners on the leadership team

• Serve as a key partner to Product, Sales, and Success teams, helping to package our offering & narratives in the sector

• Scope and conduct complex data analyses in collaboration with data & rev ops teams, identifying trends and opportunities.

• Lead high leverage strategic partnerships & projects aimed at accelerating sector growth and impact 

• Continually synthesize learnings to foster high-impact connections across the organization

• Present your results and recommendations to leaders and facilitate decisions 

You might thrive in this role if you:

• Have 8+ years experience in growth, revenue operations, business operations, or another role that marries strategy, operations, and data in tech, finance or consulting.

• Have domain experience in education, public sector, or edtech in a high growth environment

• Have experience working on products where developers, engineers, or technical teams are the customer

• Use tools like SQL, Excel, and other BI tools (Mode, Tableau, Looker, etc.) daily

• Have extensive experience in taking end-to-end ownership of large, ambiguous problems and breaking them down into clear, actionable plans.

• Can context switch with ease and dynamically prioritize a portfolio of work

• Have a proven track record of leading cross functional projects with a broad set of stakeholders to success
  

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.