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Technical Program Manager, Governance

The Safety Systems team is in need of a Technical Program Manager (TPM) to streamline our full safety governance process and integration of various safety research and mitigations into our ChatGPT, API, and any frontier models. This role is critical for driving safe deployment of our new models, synthesizing inputs from multiple stakeholders, ranging across research, product, engineering, legal and policy, and ensuring all the risks are effectively and properly monitored, mitigated or resolved. 
As a TPM, you will be responsible for critical tasks ranging from tracking safety research progress and risk tables to overseeing the quality of human data campaigns – acting as the connective tissue to enhance the deployment of OpenAI’s safety system. Additionally, you will create and execute a compute roadmap for your team to ensure that our top priorities are resourced while taking advantage of new opportunities to make key safety research discoveries. Your primary focus will be to ensure our models are qualified for safe deployment.

In this role, you will:

  • Manage key risk areas and corresponding stakeholders.

  • Keep track of a stack of existing and future mitigations for every major product and model deployment.

  • Standardize the lifecycle of risk assessment, setting safety bars, consolidating inputs from multiple stakeholders across research, product, engineering, legal and policy, pre-launch safety reviews and post-launch followup. 

  • Manage pre-launch safety reviews.

  • Share launch calendars and key safety practices and evaluations with our key parter (i.e. Microsoft). 

  • Develop comprehensive documentation for all the safety work, including metrics, evaluations, and progress tracking across multiple teams within OpenAI.

  • Help with publishing and open sourcing safety learnings, standards, datasets and benchmarks with the public.

Qualifications:

  • Possess an advanced degree in a hard science, with a PhD being advantageous, or a demonstrated track record of engineering expertise. 

  • Have an extensive track record of successfully delivering high-profile, complex technical projects against tight deadlines.

  • Are technically adept, and have effectively partnered with engineering and fundamental research teams of the highest caliber.

  • Expertise in designing and implementing simple, scalable processes that solve complex problems.

  • Are relentlessly resourceful and thrive in ambiguous, fast-paced environments.

  • Strong knowledge of content integrity and moderation, including industry best practices and regulatory guidelines.

  • Exceptional written and verbal communication skills.

  • Care about AGI safety.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Technical Program Manager, Governance, OpenAI

At OpenAI, we are on the lookout for a talented Technical Program Manager (TPM) to join our Safety Systems team in the vibrant city of San Francisco. As a TPM, you'll play a pivotal role in streamlining our safety governance processes and integrating safety research and mitigations into our cutting-edge ChatGPT, API, and frontier models. Your mission will be to ensure the safe deployment of our groundbreaking models by coordinating inputs from diverse stakeholders, including research, engineering, product, legal, and policy teams. This position is exciting and impactful, as you will be the driving force behind key risk management initiatives critical for thriving safety deployments. You will keep a close eye on safety research progress, oversee the quality of human data campaigns, and standardize the risk assessment lifecycle to ensure best practices are followed across all projects. In addition to these responsibilities, you'll develop comprehensive documentation, share safety practices with partners like Microsoft, and help publish safety standards that inform industry practices. To thrive in this role, it’s essential that you possess an advanced degree in a hard science, with a PhD being a plus, along with a proven track record of delivering complex technical projects. An expertise in scalable processes, strong communication skills, and a passion for AGI safety are vital for success in this dynamic, fast-paced environment. If you are ready to take on this exciting challenge and make a meaningful impact on AI safety, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Technical Program Manager, Governance Role at OpenAI
What are the key responsibilities of a Technical Program Manager at OpenAI?

As a Technical Program Manager at OpenAI, your primary responsibilities will include managing key risk areas and stakeholders, overseeing the quality of human data campaigns, and standardizing the lifecycle of risk assessment. You'll also be involved in keeping track of existing and future mitigations to ensure safe deployment of models, conducting pre-launch safety reviews, and developing comprehensive documentation related to safety practices and metrics.

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What qualifications are required for the Technical Program Manager position at OpenAI?

To qualify for the Technical Program Manager role at OpenAI, candidates should possess an advanced degree in a hard science, with a PhD being advantageous. Additionally, a proven track record in successfully delivering complex technical projects and expertise in designing scalable processes are essential. Strong written and verbal communication skills and a deep understanding of content integrity and regulatory guidelines are also important.

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What skills are essential for a Technical Program Manager to thrive at OpenAI?

A successful Technical Program Manager at OpenAI should demonstrate technical acumen, the ability to collaborate effectively with high-caliber engineering and research teams, and a resourceful mindset to thrive in ambiguous environments. Having strong knowledge of content integrity, exceptional communication skills, and a commitment to AGI safety are also crucial for excelling in this role.

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How does the Technical Program Manager contribute to AI safety at OpenAI?

The Technical Program Manager plays a crucial role in contributing to AI safety at OpenAI by overseeing the integration of safety research into product deployments, managing risk assessments, and ensuring that all safety practices meet the highest standards. By tracking safety research progress and collaborating with various teams, the TPM ensures that all products are well-prepared for safe deployment.

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What opportunities for growth exist for a Technical Program Manager at OpenAI?

OpenAI offers numerous opportunities for growth for Technical Program Managers, including the chance to lead high-profile projects, collaborate with top talent in the AI field, and influence the development of safety standards in the industry. There’s also potential involvement in exciting research initiatives and opportunities to publish and share learnings with the broader community.

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Common Interview Questions for Technical Program Manager, Governance
Can you describe your experience with managing complex technical projects as a Technical Program Manager?

When addressing this question, focus on specific projects you've managed. Share details about your role, the stakeholders involved, and the outcomes of the projects. Highlight your organizational skills and your ability to facilitate communication between diverse teams.

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How do you approach risk management in program management?

Discuss your systematic approach to identifying, assessing, and mitigating risks. Include examples of tools or frameworks you use for risk management and how you've effectively communicated risks to stakeholders in the past.

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What methods do you use to ensure effective communication across teams?

Highlight your strategies for fostering clear communication, such as regular update meetings, collaboration tools, and documentation practices. Providing examples where your communication approach has led to successful collaboration would be beneficial.

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Can you give an example of a time you had to handle a major project deadline?

Share a specific instance where you successfully met a tight deadline. Detail the challenges you faced, how you prioritized tasks, and the strategies you employed to ensure timely completion while maintaining quality.

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What experience do you have with safety standards and regulations in the tech industry?

Discuss your understanding of safety standards related to AI and how you have applied these standards in your previous work experiences. Mention any specific regulations you've dealt with and how you ensured compliance.

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How do you prioritize tasks when managing multiple projects simultaneously?

Explain your prioritization methodology, whether it's through using project management tools, setting clear milestones, or regularly assessing project impacts. Offer specific examples of how you’ve efficiently managed competing deadlines.

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What strategies do you employ to build relationships with cross-functional teams?

Discuss your methods for relationship-building, such as regular check-ins, empathy in communication, and being proactive in understanding the needs and strengths of team members from different functions.

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How would you handle a situation where a stakeholder disagrees with your project direction?

Talk about the importance of active listening and open dialogue. Explain how you would engage with the stakeholder to find common ground and ensure that their concerns are integrated into the project plan without compromising its objectives.

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What role does documentation play in your project management processes?

Emphasize the importance of documentation for tracking progress, ensuring accountability, and maintaining clarity across teams. Share specific types of documentation you’ve found most useful in previous projects.

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Why are you passionate about AI safety, and how do you see your role contributing to this field?

Express your genuine interest in AGI safety and the ethical implications of AI deployment. Discuss how this passion motivates you to make a difference in the industry and how your skills as a Technical Program Manager align with this goal.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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Inclusive & Diverse
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Growth & Learning
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DATE POSTED
February 12, 2025

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