Quality Assurance Representative

Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.• We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.• We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.• And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.Relentless Curiosity. We seek to understand and improve our customers’ experience.Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.Fearless Ownership. We deliver what we promise and learn along the way.What We Offer:• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)• Immediately vested 401K (US) or RRSP (Canada) with company match• Paid Vacation, Personal, and Sick Time• Paid maternity and paternity leave (US)• Employer-paid short-term disability, long-term disability, life insurance, and AD&D• Robust Employee Assistance Program• Employer paid Leap into Service Day to volunteer• Tuition Reimbursement for eligible programs• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization• Company culture of internal promotions, diverse career paths, and rapid advancementWe’re Looking For:We are seeking a Quality Assurance Representative who is responsible for reviewing off-lease inspection reports and correcting reports for accuracy and reporting those errors for training.You Will:• Perform quality control reviews of inspections, and audits per standard operating procedures.• Provide timely and accurate feedback regarding the quality/accuracy of the reviews as defined by client/company requirements; escalate problem areas to the attention of the appropriate AutoVIN personnel.• Participate in training opportunities to maintain knowledge and stay abreast of best practices• Ensure that all non-conformances are properly reported through internal reporting mechanisms and/or personnel, as appropriate, for resolution. Participate in the resolution and corrective action necessary to resolve a non-conformance, if required.• Work as a member of a team to establish a credible and productive working relationship with peers and managers throughout the organization.• Review and distribute inspection reports as requested/required; maintain an overall status report of client inspection activities. Provide routine status reports to management.• Assist other team members with researchMust Have’s:• High School Diploma or GED is required.• Candidates must have a minimum of one (1) to three (3) years related work experience• A candidate must have strong written, verbal and technical communication, interpersonal and organizational skills.• A candidate must have the ability to work as a member of a team and to communicate effectively by listening, speaking and writing.Nice to Have:• Automotive experience is a plus.Compensation Range ofHourly: $18.00 - $20.00(Depending on experience, skill set, qualifications, and other relevant factors.)