Operations Associate

At Athelas we're bringing simple, life-changing health care products and medical billing services to patients and providers around the globe.

In addition to our established Remote Patient Monitoring business, we introduced a rapidly expanding SaaS Revenue Cycle Management solution in 2022, that provides revenue intelligence for hundreds of healthcare businesses, from small clinics to large health systems. Our state-of-the-art dashboard Athelas Insights provides practices with unparalleled understanding into their financial health to help them with all aspects of RCM, including eligibility, rejections, denials as well as coding optimization and more.

To keep pace with our remarkable momentum - having seen a 5x increase in revenue over the previous 6 months only and with much more growth on the horizon - we're actively seeking new team members!

We've raised $132 million at a $1.5 billion valuation from top tier investors such as General Catalyst, Sequoia Capital, Y Combinator, and Initialized.

About the Role

Our team is looking for a Business Operations professional who will play an integral part in our Business Operations team. You will work across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. There is no ceiling.

Location: Must be able to come into the office every day in Mountain View, CA.

What You’ll Do

• Breakdown hairy, challenging business problems
• Own execution and outcomes
• Drive operational metrics (process throughput, defect rate, etc.)
• Understand the business in-and-out to be proactive about solving emerging problems
• Interact across multiple teams (product, eng, ops, sales, AM) with high upwards visibility

What You Have

• Varying levels of seniority and experience, but minimum of 1-3 years of relevant experience, such as biz/product/sales operations at a fast-paced, high performance tech company
• Deep experience in data analysis (SQL and excel strongly preferred). Basic open-resource SQL assessment will be part of the interview process.
• Strong technical mindset to spec and deliver on product/process improvements
• Excellent at breaking down problems into smaller pieces to roadmap for engineering and other teams
• Systems thinking: you understand how various components interact to produce a desired outcome
• Extreme Ownership: you care about the details and hold yourself to the highest standard of work product
• Comfortable with ambiguity, context-switching, and a fast-paced environment
• A desire to create a category-defining business

Why You'll Like Working with Athelas

• Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well
• Technology Focus: Revolutionizing how technology can be used in the healthcare industry
• Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
• Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
• Incredible Growth: 500% growth in 2021 and we're just getting started