Job details

Operations Coordinator

Qualifications

High school/GED required or Bachelor's Degree preferred
A minimum of 3 years' progressive experience in a related field required

Knowledge, Skills, and Abilities

Engineering Management
Technical Service Delivery
Familiar with project Management Methodologies
Ability to work independently and aggressively track project timelines
Excellent documentation skills and attention to detail
Ability to effectively communicate well with customers and co-workers (written, verbal, and presentation)
Strong team building skills
Excellent problem-solving skills

Want to learn more about Infrastructure Services? Check us out on our platform: https://www.wwt.com/infrastructure-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT - it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Requirements:

Operations Coordinator

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end (E2E) and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

A Brief Overview
The Operations Coordinator supports our regional delivery teams by leading the staffing of won projects. The Operations Coordinator will be the proactively monitor projects and staffing requests for risks and will be the initial point of identification of risks for delivery and staffing challenges. This position will report to an Engineering Operations Manager or other regional senior manager.

Job Responsibilities

Tracking and management of project engineering risks and issues
Attends internal kick off calls
Provides feedback on process improvements
Monitors and integrates with project teams to include Project Managers
Understanding documentation deliverables for multiple small projects
Demonstrated skill with SmartSheets
Identify delivery staffing and escalations
Ability to develop and maintain relationships with internal stakeholders
General understanding of project scope, and objectives
Basic understanding of project team roles and functions to effectively assist in coordinating activities/tasks
Follow best practices and ensure that requirements are met and documented
Document staffing risks, assumptions, and constraints and aid in implementing approved actions and workarounds designed to mitigate
Assist in managing engineering impacts due to changes in project scope and schedule
Ensure that all risks are captured, resolved and/or escalated properly
Actively participate in project meetings and follow up on action items
Provide input regularly for status reports
Ensures compliance with WWT's Delivery Methodology