At Alma, we're making it easier for people to access high quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they're able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our product experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. Alma has raised funding from incredible investors like Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, and First Round Capital, and was named one of Fast Company's Most Innovative Companies in Health in 2020.
We are looking for a highly motivated, team-oriented individual who is passionate about making mental health more affordable and is excited to work on one of Alma's largest growing initiatives. You will work closely with Alma leadership to manage day-to-day operations of Alma's Insurance Program while supporting a large and growing team through process change and scale. You will interact regularly with cross functional teams, including Product Engineering, Customer Success, Product Marketing, and People and Culture.
The ideal candidate has a bias towards action, with a strong sense of ownership who thrives in ambiguous situations and enjoys the challenge of establishing process in uncharted territories. This Operations Manager will have the unique opportunity to manage one of Alma's largest teams, prioritizing both a winning team culture while executing on excellent operations to support our providers with a best in class experience. This candidate excels at keeping their team motivated to drive results with existing resources while being able to verbalize the support needed to make our workflows scalable, and champions change management to drive adoption.
Benefits:
Salary Band: $95,000-$120,000
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
Alma is an American healthcare company committed to simplifying access to high-quality, affordable mental health care. Alma provides a membership-based network for mental health care providers across the US.
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