UX Researcher (Real estate)

WE ARE

Opinov8 is a leading provider of digital and engineering solutions with an Opinion in Innovation, specializing in custom software development, cloud, and data services. Our team of passionate experts helps businesses across various industries achieve their digital goals and stay ahead of the curve by delivering solutions that combine technical expertise with a human-centered approach. 

With headquarters in London and development centers in Ukraine, Egypt, Colombia, Poland, and the USA, we bring together diverse talents and perspectives. 

Ready to make an impact? Join Opinov8, and let's innovate together. 

PROJECT DESCRIPTION

Our client is a commercial real estate advisory and services firm in USA. Their integrated CRE platform delivers seamlessly connected services tailored to every type of client, from owners to occupiers, investors to founders, and growing startups to leading companies.

IN THIS ROLE, YOU WILL

- Fight for the users–be a staunch advocate for our users and evangelize user experience throughout the organization;

- Conduct UX research and usability tests with customers and share findings with stakeholders;

- Partner with Product peers to contribute to overall strategy and decision-making about product direction;

- Help deliver clear storytelling around customer needs and business opportunities;

- Work cross-functionally with product management, engineering, and design peers;

- Independently lead research planning and execution, effectively building alignment with cross-functional peers and stakeholders throughout the research process;

- Clearly communicate insights and learnings, tying directly to actionable next steps and impact on product direction;

- Contribute to the growth and development of the UX Research team and discipline;

- Represent customer needs and opportunities, backed by data, in strategic product planning and prioritization;

- Collaborate with Design and Product leadership to align on research priorities and roadmap across multiple work streams;

- Partner closely with other researchers to build out Smartsheet’s research practice and infrastructure including sourcing research vendors to augment the work of your team.

IF YOU ARE

- 5+ years relevant user research experience working on digital experiences with a proven track record of generating actionable insights that resulted in measurable product improvements;

- Experience with a broad range of research methodologies, both qualitative and quantitative, across the various stages of product development (pre and post product launch);

- Ability to collaborate closely with cross-functional partners, driving alignment around user needs and incorporating peers into the research process;

- Experience planning and driving cross-functional, brainstorming activities (such as design sprints or similar exercises);

- Experience conducting complex research at scale;

- Excellent written and verbal communication skills and can present effectively to executive audiences;

- Relentless focus on users and solving for their needs and wants.;

- Have considerable experience translating user needs into AI strategies.

Nice to have

- Enterprise software, commercial real estate, real estate technology or FinTech experience;

- Demonstrated success coaching and leading a team(s) in a rapidly growing and iterative culture;

- A passion for analytics, key metric definition and their tracking - to drive design decisions.

AS AN OPINOV8R, YOU WILL HAVE 

- Digital-First Approach: Great talent knows no borders! You can work from wherever you are. We hire and collaborate with professionals worldwide.  

- Remote Work Model: Balance your professional and personal life with our flexible working conditions. We offer an, empowering you to be productive and deliver your best from anywhere.   

- Exciting Projects: Dive into impactful projects across various industries that challenge and spark your creativity. Work on innovative solutions that push boundaries, giving you the chance to make a difference and drive change. 

- Boost Your Expertise: Elevate your career with unmatched experiences that expand your knowledge and master skills. We foster continuous learning and development opportunities that allow you to grow and reach new heights. 

- Join the Best Team Ever: Collaborate with our diverse and сross-cultural team of passionate technologists and creative thinkers who inspire and support. Together, we develop services that make a real impact on the world.

HOW’S THE HIRING PROCESS GOING

We strive to make a smooth and transparent hiring process to find the perfect match for both sides. Steps may differ depending on the position — here's what to expect: 

- Initial Interview: If your background fits the role's criteria, we'll invite you for an interview with a Talent Acquisition Specialist to get to know you better. 

- Technical Interview: Depending on the role, you may be asked to complete a technical assessment/test task to showcase your expertise.  

- Client’s Interview: Meet with client representatives to discuss the role specifics and gain insights into the project's scope and expectations.

- Final Decision: After completing all interviews and assessments, we'll reach a final decision and get back to you with the result.