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OPS Telephone Interviewer

The University of Florida Survey Research Center (UFSRC), a part of the Bureau of Economic & Business Research is seeking to hire personable individuals as Telephone Interviewers. As a Telephone Interviewer in our lab, you’ll be screening respondents, conducting surveys with them, and collecting information on a variety of research subjects. The work done by the UFSRC provides important business information and supports the work of various clients in improving the quality of life for a wide spectrum of individuals and groups. At the UFSRC you’ll find the following:

  • Starting pay: $14-/hour plus productivity incentives based on performance
  • Opportunities for quick promotion and pay increase
  • Paid orientation and training
  • Creating your own schedule of either:
    • 3 weekday evening shifts from 6:00 pm – 9:00 pm, 1-weekday afternoon shift from 3:00 pm – 6:00 pm, 1-weekend 3-hour shift, and 1 weekday 9:00 pm-10:00 pm shift OR
    • 4 weekday evening shifts from 6:00 pm – 9:00 pm, 1-weekend 3-hour shift, and 1 weekday 9:00 pm-10:00 pm shift
  • Add additional shifts as you are able
  • Flexible scheduling to accommodate busy student schedules
  • Relaxed and friendly work environment with the ability to read and study non-electronic sources while on the job
  • An opportunity to develop communication skills and gain experience collecting data for research
  • Interesting and meaningful work
  • A convenient location close to campus

Expected Salary:

$14.00 /hr with an opportunity to receive performance- incentives based on productivity.



Minimum Requirements:
  • Clear and professional speaking voice
  • Ability to read from a script exactly as written
  • Ability to listen effectively
  • Basic computer literacy
  • Ability to work 16 hours per week as described above
  • Ability to follow standard operating and project-related procedures


Preferred Qualifications:
  • Customer service and telephone experience
  • 18 years old or older
  • High school diploma or equivalent
  • Bilingual English/Spanish speakers


Special Instructions to Applicants:

Review of applications will begin immediately.

If hired, we are looking for interviewers to start as soon as possible. All training sessions are on Monday evenings.

Multiple positions available.

Employment verification is required in order to proceed with your application. Please provide employee information for reference checks. Do not give personal recommendations.



Health Assessment Required:
No

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CEO of University of Florida
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DR. W. KENT FUCHS
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Founded in 1853, the University of Florida (UF) is the state's oldest university and one of the largest in the country, with more than 50,000 students and 4,000 faculty members. UF is a major land-grant research university encompassing 2,000 acres...

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DATE POSTED
June 2, 2023

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