Optical Receptionist

We are looking for a reliable and motivated individual who's number one goal is to provide exceptional customer service and care for our patients.

WHY WORK WITH US?

• We are an established, locally owned franchise.
• We strive to provide an outstanding culture of opportunity and growth for our staff by offering consistent and strategic training that recognizes and nourishes their strengths.
• We are dedicated to providing team based care to our patients to ensure consistent and exceptional experiences for all.

WHAT YOU GET WITH US:

• Work alongside licensed professionals who have over 75 years combined optical experience

• Gain diverse knowledge and work experience

• Work with high quality optical equipment

• Feel confident that we offer quality products and services we stand behind

BENEFITS:

• Annual glasses and contact lens benefits

• Discounts on eyewear for your immediate family

• Paid sick time for all employees

• Retirement plan options available to all employees with up to 3% company match

• Paid vacation time for full time employees

• 7 paid holidays for full time employees

• Medical and dental benefits available for full time employees

Main Duties & Responsibilities:

• Provide patients with an outstanding experience

• Foster positive and professional relationships with coworkers and doctors

• Utilize our scheduling and EHR programs

• Manage intake of patients, pre-testing and taking copayments

• Verifying patient's insurance eligibility and benefits

• Work with retail staff to transition patients to sales floor

• Ensure working areas remain clean and organized

• Other duties as assigned by Store Manager

Knowledge, Qualifications, & Skills:

• Comfortable working on computers

• Ability to present and implement decisive and creative ideas

• Passionate about seizing opportunities to grow the business.

• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.

• Foster positive and results-oriented associate and doctor relationships.

• Excellent attention to detail and follow-up.

• Utilize proper time management skills to efficiently prioritize

• High school diploma or equivalent OR comparable experience achieved with a preferred minimum of 1-2 years in a retail or medical environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.