Digital Configuration Specialist

Position Description

Position/ Title:Digital Configuration Specialist

Department:Event Technology & Registration

Reports to:Director or Sr. Director (Event Technology & Registration)

Status:Salaried, Exempt

WHO WE ARE

Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Amazon, Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Digital Configuration Specialist, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.

WHAT WE ARE LOOKING FOR

At Opus we work with some of the world’s most influential brands to design, create and manage their most important events and experiential campaigns. The Digital Configuration Specialist is responsible for working with event teams to configure style and customize web-based platform implementations. As platform familiarity allows this position will recommend platform features and capabilities to aid in the experience design to maximize the platform impact. The Digital Configuration Specialist will work within event teams to ensure multiple external event technologies come together flawlessly to create a successful and innovative event. In the digital event space, the event happens online, and you are responsible for making sure the doors open and the lights turn on.

YOU SHOULD HAVE

• 1+ years’ experience in a services organization delivering technology.
• 3+ years’ experience with a broad array of technology disciplines including website development, JavaScript, configuring a CMS design, and CSS application development, technology service and delivery, and data management
• Bachelor's degree from four-year institution is preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Intermediate technical skills in:
  • HTML / CSS
  • Vanilla JavaScript
  • Responsive design and industry best practices
• Time management and project management skills
• Comfort and confidence speaking to internal stakeholders
• Ability to translate between technical and non-technical stakeholders (explain technical jargon in simple/easily understood ways)
• Ability to perform quality assurance
• Strong critical thinking organizational creative problem solving and analytical capabilities
• Demonstrated verbal written communication and presentation skills
• Ability to work on projects with general direction and minimal guidance both independently and as a member of cross functional teams
• Strong attention to detail with ability to see the project big picture
• Effectively prioritize workload on multiple projects & events simultaneously
• Successfully perform in high stress fast-paced environment
• Maintain high levels of confidentiality
• Work cooperatively with other employees vendors and clients
• Portray professional presence through superior communication and presentation
• Show personal and professional integrity and commitment to excellence and high standards
• Be self-directed and deadline-driven with an ability to manage priorities and projects within a fast-paced dynamic environment

It’s important that you have a basic understanding of the below concepts so you can speak intelligently to them in meetings with technical partners and so you can better ask questions and understand technical workflows:

• Understand the platform landscape (Registration digital interactive analytics reporting etc)
• Internet Infrastructure concepts & Domains DNS (CName MX and SPF setup) cloud servers load balancing SEO knowledge/tracking (i.e. UTM vs Tag IDs)
• Frontend concepts  understand HTML/CSS/JS/frameworks limitations UI/UX time to implement
• Site state concepts  cookies session states client vs server data flows
• Integrations webhooks vs APIs how they work authentication restrictions.
• Video streaming protocols (RTMP RTSP WebRTC etc)
• Data structure types of data and how they are represented how data is stored and retrieved (XML JSON)
• Basic understanding of data security infosec and GDPR

TRAVEL AND FLEXIBLE SCHEDULE REQUIRED

This position is required to travel to attend events. Air travel and overnight stays are required. There will occasionally be the need to work outside standard business hours.

HOW WE’LL TAKE CARE OF YOU

Our job titles may span more than one career level. The starting salary for this role is between $75,000 and $85,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.

In addition, you can expect:

• Full time position
• Opportunities for growth and development
• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Flexibility in work schedules
• Generous time off

NOT SURE IF YOU SHOULD APPLY?

Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency we are dedicated to building a diverse, inclusive, and authentic team – so if you’re excited about this role, but your past experience doesn’t align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.