Customer Experience (CX) Sales Consultant - job 1 of 3

Job DescriptionWould you like to work with the brightest minds, and industry-leading solutions, to help customers tackle the business challenges that stand in the way of their growth and success? As a consistent leader and visionary, Oracle is positioned to help our clients become more agile while meeting both current and future business requirements.Third party analysts position Oracle CX is as a leader in almost every category including marketing, sales, service all surrounded by world class analytics. Check out our applications at https://www.oracle.com/cx/Job Responsibilities:Product Expertise and Demonstration:Learn and understand Oracle’s CX suite of products, demonstrating their value to customers.Develop and deliver solution messaging, presentations, and demonstrations to customers and prospects, showcasing the value proposition of Oracle’s products and services.Explain Oracle’s position in the SaaS space and our approach to AI/ML.Collaboration and Strategy:Work with sales and cross-functional teams to align on deal strategy and win themes.Respond independently to functional and technical elements of RFIs/RFPs.Collaborate with Product Management, Engineering, and Product Marketing to continuously improve Oracle’s products and marketing efforts.Customer Engagement:Conduct technical discovery meetings to document, analyze, and clarify business and technical requirements.Establish trust with clients and influence key decision makers by demonstrating the business benefits and competitive advantages of Oracle’s solutions.Deliver standard, customized, and strategic solution demonstrations, whiteboarding sessions, presentations, architecture workshops, and best practices.Other:Develop best practices for specific industries to create repeatable stories and demonstrations.Stay updated with industry trends, SaaS technologies, and best practices.Train and mentor new or less experienced sales account managers and solution consultants on standardized processes, systems, and other work tools and resources.Participate in ongoing training and certification programs to enhance technical skills.Required Skillset:5-7 years work experience with a proven record of success in a pre-sales, practitioner or consulting role, solving problems and generating positive customer outcomes.Strong background in enterprise business applications, with expertise in CX related technologies (marketing, sales, and service).Strong ability to craft and deliver presentations and demonstrations with and composure in front of all levels of technical and non-technical audiences.A skillset to establish trust with clients, and the ability to influence key decision makers.Ability to craft and deliver presentations and demonstrations to groups of diverse responsibility (both business and technology) in a variety of settings.Outstanding written, verbal, presentation, and interpersonal communication skills.Commitment to continuous learning and thriving in a collaborative team environment.Ability to travel as needed and to work flexible hours.Preferred Background:Hands on technical background working with data (databases, API’s, etc.).Client facing consulting backgroundDemonstrated understanding of data and analyticsCustomer experience (CX) background - bonus if you have working knowledge of CPQ, incentive compensation, subscription management, and/or partner relationship management.Background in one or more of the following industries: wholesale/distribution, retail, consumer packaged goods, life sciences, health care, regulatedCareer Level - IC4ResponsibilitiesAs a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyCanada: Hiring Range from $89,100 to $165,000 CAD per annumUS: Hiring Range: from $38.85 to $85.67 per hour; from $80,800 to $178,200 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:Medical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee/Spouse/Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.11 paid holidaysPaid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.• Which includes being a United States Affirmative Action Employer