Solutions Engineer (Post-Sales)

Orby builds the next-generation Automation AI platform to automate repetitive processes. It provides a unique “observe, learn, and automate” end-to-end experience powered by an actions-based foundation model. Orby observes a user’s activities, identifies repetitive work steps, and generates the suggestions that ultimately automate these tasks. Moreover, Orby works behind the scenes to continuously learn from human feedback, becoming smarter with no coding involved.

The two founders have unparalleled domain knowledge and AI expertise - Bella Liu led AI product and business development teams at UiPath (enterprise automation leader) from early stage through IPO and Will Lu led the engineering teams at Google building successful enterprise AI products over the last decade. Throughout beta development, Orby has partnered with some of the world’s largest organizations to deploy the product and save users valuable time. They also hired world-class engineering, research, and design talent from Google, Microsoft, Meta, and Stanford who have extensive experience building cutting-edge technologies. Orby recently raised a Series A round from top VCs with a strong track record of backing category-defining companies.

Solutions Engineer

Responsibilities

• Work with customers in a post-sales capacity to configure and implement a full-stack AI solution according to functional and performance requirements

• Own all the technical aspects of the sales process to acquire and close customers

• Understand customer’s needs deeply, both on the technical side and non-technical side of potential use cases

• Build customized demos and technical assets for customer meetings and show creativity in designing customized solutions

• Effective present and engage customers in meetings. Demonstrate strong ability to listen to customer needs, and creatively provide a solution using the product to address the customers’ needs

• Work closely with product and engineering to get up-to-date product knowledge, including the roadmap, and at the same time, deliver effective feedback to product and engineering

Minimum Qualifications

• Bachelor's degree in engineering or a related field.

• 7 years of experience in post-sales, preferably in the tech or startup industry.

• Proven track record of successful pre-sales experience

• Excellent written and verbal communication skills

• Strong technical understanding

Preferred Qualifications

• Having worked in enterprise software industry (deal size $200K plus) 

• Having worked in post-sales for AI or related emerging technologies

• Having worked in early stage and fast growing startups

• Having owned the pre-sales for large accounts, especially F500 accounts

Compensation

• We aim to attract and retain the best employees and compensate them in a way that appropriately and fairly values their individual contributions to the company. 

• Comp range: $140-240K. Generous equity. 

• We provide competitive benefits including medical, dental, and vision plans, unlimited PTO, paid lunch for in office days and a 401(k) savings plan with company match.

If you don't think you meet all the criteria, but are still interested, please apply! Nobody checks every box, and we are looking for someone who is excited for the mission and has a growth mindset.