Human Services Case Manager (Bilingual Spanish Preferred)

Initial Posting Date:

04/02/2025

Application Deadline:

04/16/2025

Agency:

Department of Human Services

Salary Range:

$4,409 - $6,420

Position Type:

Employee

Position Title:

Human Services Case Manager (Bilingual Spanish Preferred)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

This position is a Bilingual Spanish position preferred.  This language skill is not required.  Please indicate on your application material if you have bilingual Spanish language skills.

*Please note: All required languages must have an available test.

Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs?  Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities?  Then, we want to hear from you!

Day in the Life of a Case Manager’ video (YouTube): https://www.youtube.com/watch?v=1NknTTZN7qo

SUMMARY OF DUTIES

The purpose of this position is to determine initial and on-going Medicaid eligibility for long term services and supports (LTSS); shall include determining initial and on-going eligibility for Oregon Project Independence-Medicaid (OPI-M). The purpose of this position is to develop and implement service plans, to coordinate the provision of services for in-home community-based care and nursing homes, and to regularly review and update Medicaid eligibility and monitor service plans.

Major duties include:

• Screen and assess through interviews with applicants, recipients, relatives, and other interested persons in the individuals care setting to determine initial eligibility for LTSS. Inform Oregonian of rights and responsibilities.

• Develop detailed, individualized service plans. Conduct reviews in various care settings using OR ACCESS, CA/PS assessment tool and the laptop computer. Provide on-going case management by coordinating the provision of services according to rules, regulations, and individual care plans. This includes but is not limited to monthly waivered service contacts and community referrals for other services and support including Adult Protective Services.

MINIMUM QUALIFICATIONS

A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field; 
 
OR  
 
A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); 
 
OR  
 
An Associate's degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); 
 
OR  
 
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing). 

ESSENTIAL ATTRIBUTES

• Experience with determining eligibility and appropriate levels of service

• Experience managing tasks with conflicting deadlines 

• Experience preparing and maintaining written documentation of actions taken 

• Experience interviewing to obtain information to evaluate the next steps to take in a process 

ATTENTION ALL CANDIDATES!

• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

WORKING CONDITIONS

General office environment.   You will visit clients, hospitals, nursing homes, APD offices and other providers. A current driver’s license and an acceptable driving record are required.  Will come in contact with animals, some which of may be dangerous.  May be exposed to communicable diseases, such as the flu virus, Covid-19, and MRSA. 

BACKGROUND CHECKS AND REQUIREMENTS

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

BENEFITS

• Amazing benefits package.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• ODHS Employee Resource Group communities that promote shared learning.

• Possible eligibility for the Public Service Loan Forgiveness Program.

EMPLOYMENT PREFERENCE

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

GENERAL INFORMATION

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

CONTACT

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions at ADA.DHS@dhsoha.state.or.us.

• The recruiter for this position is Amy Acree  

• If you contact the recruiter, please include the job requisition number.

• Email: Amy.Acree@odhs.oregon.gov