Front Office Assistant, Sr

Position SummaryDepartment:OHMG Diabetes & Endocrine CtrStatus: Full-timeShift: DayTitle: Senior Front Office Assistant“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.Orlando Health - Benefits & PerksCompetitive Pay• Evening, nights, and weekend shift differentials offered for qualifying positions.All Inclusive Benefits (start day one)• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.Forbes Recognizes Orlando Health as a Best-In-State Employer• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.Employee-centric• Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern HealthcareResponsibilitiesPosition SummaryPerforms routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.Essential Functions• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.• Performs word processing and spreadsheet data.• Performs charge entry and cash handling.• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.• Maintains compliance with all Orlando Health policies and procedures.Other Related Functions• Participates in Quality Assurance and Quality Indicator activities as assigned.• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.Practices the efficient use of supplies.• Maintains a clean, safe and organized office.• Act as a Liaison to assist office billing service as requested.QualificationsEducation/Training• High School graduate or equivalent.• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.• Knowledge of ICD & CPT.Experience• Two (2) years’ experience in a medical office environment.