Associate, Ops Transformation Strategy

Hi, we're Oscar. We're hiring an Associate to join our Ops Transformation Strategy team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

We are looking for a high-performing Associate to join our Ops Transformation & Strategy team. This is a fast moving team focused on creating value in Operations: increasing efficiency, reducing costs, reducing risk, building for scale, increasing member and provider experience, driving innovation, and more. The team reports to the company COO and focuses on top priority areas of the business. On a project basis, you will collaborate with the leaders in various departments to diagnose critical issues and root causes, assess processes and capabilities end to end, and propose a path towards a more optimal state.

You will report to the Senior Director, Operations Transformation & Strategy.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• On a project basis, performs current state assessment of processes and performance followed by collaboration with subject matter experts to identify solutions
• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 3+ years of experience in program management, consulting, corporate strategy, or operational improvement
• 2+ years of experience in delivering projects / programs independently and within a team environment
• Experience using data and metrics to drive improvements in programs
• Successfully executed enterprise-wide initiatives

Bonus points

• Experience / background in a fast-paced operations environment
• Master's Degree
• PMP Certifications or Program Management Certifications
• Lean/Six Sigma Certifications
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)