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IT Manager

Who we are at Osmo:

Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory. Vision and hearing have been digitized, but not scent. It’s time we solve this. We’re bringing an unprecedented combination of software, data, hardware and capital to the historic challenge of giving computers a sense of smell.

We believe in the power of automation and carefully applied AI/ML to solve problems that are beyond what the unaided human mind can tackle on its own. In the first phase of our development, we are using our map of odor along with cutting-edge generative AI to create the next generation of aroma molecules (e.g., the ingredients in the fragrances we wear and the products we use). Beyond fragrance machine olfaction has application across many industries, including manufacturing, military, medicine, and more. Working for Osmo means solving problems using digital olfaction for these customers. We're a hybrid company with our headquarters in New York, NY, a new facility under construction in central New Jersey, and offices in Somerville, MA.

Osmo is seeking an IT Manager who will take full ownership of IT infrastructure, security, and compliance across all Osmo's sites . You will integrate and manage systems within lab, factory, and office environments, ensuring they meet rigorous standards for data security and regulatory compliance. This role includes strategic oversight of IT operations across three locations (NY, NJ, MA) and a distributed workforce, focusing on automation, security, and system efficiency. This is an exciting opportunity to shape and lead a robust IT function in a dynamic and innovative environment.

Key Responsibilities

  • Own IT infrastructure across lab, factory, and office environments, ensuring uptime, performance, and security for both onsite and remote employees. This will include hands-on troubleshooting as required.

  • Monitor company systems through regular risk assessments, enforce best practices, and manage the data protection program.

  • Ensure compliance with regulatory frameworks and maintain up-to-date documentation of security and privacy initiatives (ISO 2700x, NIST, PCI-DSS, GDPR, HIPAA, CCPA, etc.).

  • Collaborate across Osmo to ensure data processing activities align with regulatory standards.

  • Own the integration of IT systems into lab and factory environments, focusing on automation and operational efficiency.

  • Manage all company devices to enforce endpoint security and ensure operational consistency.

  • Identify, assess, and mitigate compliance risks, implementing effective solutions to reduce exposure and improve controls.

  • Develop IT strategies that support scalability, reliability, and security while aligning with Osmo’s mission and growth.

Required Qualifications

  • 5+ years of IT experience working with regulatory requirements and standards in fast paced environments.

  • Experience managing IT infrastructure and system integration in lab and factory environments.

  • Expertise in MDM solutions, scripting, automation tools, and cloud platforms (e.g., GCP, AWS).

  • Certifications: CISSP, CISM, CIPP, CIPM, or equivalent certifications.

  • Superior organizational skills, adaptability in dynamic environments, and excellent communication (oral and written) with both technical and non-technical audiences.

  • Proven analytical and critical thinking skills with the ability to solve complex problems in high-pressure situations.

  • Strong project management skills, with experience managing large-scale initiatives.

  • Proven ability to take ownership of IT functions, collaborating across teams and locations to ensure alignment with organizational goals.

  • Ability to work in person from central New Jersey factory/lab location. Flexibility and availability to collaborate with New York and Massachusetts facilities remotely or in-person as needed.

Nice to haves

  • Experience with machine learning infrastructure or data platforms.

  • Background supporting government clients or similar regulated environments.

  • Success in multi-location IT management.

If this role inspires you we’d encourage you to apply. We are committed to recruiting, developing, and retaining an incredible team optimized for a diversity of thought, background, and approaches. All employment decisions and responsibilities are determined based on current ability and your ability to grow, without regard to race, color, gender identity, sex, sexual orientation, religion, age, marital status, physical, mental, or sensory disability, or any other characteristic protected by applicable law.

 

Recruitment & Staffing Agencies: Osmo does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Osmo or its employees is strictly prohibited unless contacted directly by the Osmo Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Osmo and Osmo will not owe any referral or other fees with respect thereto.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About IT Manager, Osmo

At Osmo, an innovative digital olfaction company, we're on a remarkable mission to give computers a sense of smell that can enhance human health and wellbeing. We're reimagining the way we interact with scents, blending advanced software, data, and hardware to tackle this challenge head-on. We are looking for an experienced IT Manager to join our dynamic team. In this role, you will be the key person responsible for overseeing our IT infrastructure, ensuring robust security and compliance across our busy locations in New York, New Jersey, and Massachusetts. You will integrate systems effectively within our lab, factory, and office environments, making sure they meet high standards for data security and regulatory compliance. Your responsibilities will also include conducting risk assessments, enforcing IT best practices, and managing our data protection programs. We need your expertise to drive automation, maintain efficiency in operations, and develop strategies that support scalability in line with Osmo’s growth. If you are passionate about IT in fast-paced environments and have a knack for solving complex problems, this is your chance to shine in a role where you can have a tangible impact on our pioneering projects.

Frequently Asked Questions (FAQs) for IT Manager Role at Osmo
What does an IT Manager at Osmo do?

An IT Manager at Osmo plays a vital role in overseeing IT infrastructure and security across multiple locations. They ensure that all systems in lab, factory, and office environments run efficiently and securely. This includes implementing strategic oversight of IT operations, conducting risk assessments, and ensuring compliance with various regulatory standards.

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What qualifications are needed for the IT Manager position at Osmo?

To excel as an IT Manager at Osmo, candidates should have over 5 years of IT experience, particularly with regulatory requirements in dynamic environments. A background in managing IT infrastructure in lab and factory settings is essential, along with expertise in automation tools and cloud platforms. Relevant certifications such as CISSP, CISM, or CIPP are also highly valued.

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What makes working as an IT Manager at Osmo unique?

Working at Osmo as an IT Manager offers a unique opportunity to be at the forefront of digital olfaction technology. You'll contribute to groundbreaking projects that integrate advanced IT solutions with innovative scientific endeavors, all while promoting health and wellbeing through scent technology.

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How does Osmo promote diversity and inclusion in hiring for the IT Manager role?

Osmo is committed to fostering diversity and inclusion in all hiring practices, including for the IT Manager position. We believe diverse backgrounds and perspectives enhance creativity and problem-solving, creating a better workplace for everyone. All employment decisions are based on ability and potential for growth, regardless of race, gender, or other characteristics.

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What types of IT systems will I manage as an IT Manager at Osmo?

As the IT Manager at Osmo, you will oversee a diverse range of IT systems tailored to lab, factory, and office environments. This includes managing endpoint security, ensuring compliance with regulatory frameworks, and enhancing operational efficiency through automation and integration across all locations.

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What should I expect during the interview process for the IT Manager position at Osmo?

During the interview process for the IT Manager position at Osmo, candidates can expect a blend of technical assessments and discussions around compliance and strategic IT management. The interviews are designed to gauge both technical competencies and cultural fit within our innovative team.

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Can you explain the work culture at Osmo for IT professionals?

The work culture at Osmo is collaborative, innovative, and dynamic. IT professionals are encouraged to contribute ideas, take ownership of projects, and engage in cross-departmental collaborations, all while working towards the larger mission of pioneering digital olfaction technology.

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Common Interview Questions for IT Manager
How do you ensure compliance with regulatory standards as an IT Manager?

To ensure compliance with regulatory standards, I prioritize conducting regular risk assessments and maintain comprehensive documentation of security policies. I actively engage with all departments to ensure that our IT operations align with best practices and regulatory requirements.

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Can you provide an example of a successful IT project you managed?

Certainly! In my previous role, I led a project to integrate a cloud-based MDM solution across multiple locations. This involved evaluating different solutions, collaborating with stakeholders, and training end-users. As a result, we improved device management efficiency and enhanced data security significantly.

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What strategies would you implement to improve system efficiency in Osmo?

To improve system efficiency at Osmo, I would leverage automation tools to streamline routine processes and reduce manual workloads. Additionally, I would analyze system performance metrics to identify bottlenecks and implement solutions that enhance both speed and reliability.

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How do you approach troubleshooting IT issues in a fast-paced environment?

When troubleshooting IT issues in a fast-paced environment, I prioritize a systematic approach. I quickly gather information, assess the scope of the problem, and collaborate with team members to implement effective solutions, ensuring minimal disruption to operations.

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What do you believe are the most critical skills for an IT Manager today?

The most critical skills for an IT Manager today include strong analytical ability, excellent communication skills, and proficiency in project management. Additionally, having a solid understanding of cybersecurity and regulatory compliance is essential to protect organizational assets.

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How would you handle conflicts between IT initiatives and business needs?

I would address conflicts between IT initiatives and business needs by facilitating open communication between teams. Understanding the priorities of both IT and business sides allows me to find solutions that align strategic goals while ensuring technological innovations serve their intended purpose.

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What experience do you have with cloud platforms relevant to the IT Manager role?

I have extensive experience working with cloud platforms such as AWS and GCP. I’ve managed migrations, optimized resources, and ensured compliance with security protocols, which are vital in fostering scalable and secure IT infrastructures.

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Describe how you would maintain data security while managing multiple locations.

To maintain data security while managing multiple locations, I would implement a centralized security framework that includes regular audits and training for all employees. Emphasizing a culture of security awareness ensures everyone understands their role in protecting sensitive information.

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How do you stay updated on the latest IT trends and regulations?

I stay updated on the latest IT trends and regulations by attending industry conferences, participating in relevant webinars, and engaging with professional networks. Additionally, I subscribe to leading IT publications and regularly read up on emerging technologies and regulatory changes.

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What is your approach to developing IT strategies that support growth?

My approach involves aligning IT strategies with the organization's overall goals. I conduct thorough assessments of our current capabilities, identify future needs, and develop clear, actionable plans that support scalability and innovation while ensuring all systems remain secure and compliant.

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Osmo is an award-winning STEAM brand whose products are used in over 50,000 classrooms and 2.5 million homes. It is building a universe of hands-on play experiences that nourish the minds of children by unleashing the power of imagination. The com...

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Full-time, hybrid
DATE POSTED
November 28, 2024

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