Job details

Partner Success Manager

Otter is looking for a Partner Success Manager to enhance relationships with 3rd party partners and restaurant clients, ensuring their satisfaction and growth.

Skills

Strong communication skills
Analytical skills
Project management
Technical aptitude
Presentation skills

Responsibilities

Build and nurture long-term relationships with partners
Guide the onboarding process for new channel partners
Provide proactive support and strategic guidance
Address and resolve customer issues
Conduct regular partner business reviews
Develop enablement programs for partners
Track and analyze partner performance metrics
Seek opportunities for continuous improvement
Advocate for channel partners within the company

Education

Bachelor’s degree in relevant field

Benefits

Competitive salary
Health benefits
Flexible working hours
Professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

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By Otter

We’re Otter, a fast-moving restaurant technology company that builds solutions to help our partners succeed in delivery. Restaurants big and small trust Otter to power their delivery business, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly....

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

11-50

LOCATION