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Job details

Partner Success Manager

Otter is looking for a Partner Success Manager to enhance relationships with 3rd party partners and restaurant clients, ensuring their satisfaction and growth.

Skills

  • Strong communication skills
  • Analytical skills
  • Project management
  • Technical aptitude
  • Presentation skills

Responsibilities

  • Build and nurture long-term relationships with partners
  • Guide the onboarding process for new channel partners
  • Provide proactive support and strategic guidance
  • Address and resolve customer issues
  • Conduct regular partner business reviews
  • Develop enablement programs for partners
  • Track and analyze partner performance metrics
  • Seek opportunities for continuous improvement
  • Advocate for channel partners within the company

Education

  • Bachelor’s degree in relevant field

Benefits

  • Competitive salary
  • Health benefits
  • Flexible working hours
  • Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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We’re Otter, a fast-moving restaurant technology company that builds solutions to help our partners succeed in delivery. Restaurants big and small trust Otter to power their delivery business, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly....

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 22, 2024

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